Used Chrysler Pacifica for sale near Troy, IL

Justin was easy to work worth, made buying the 2026 truck quite painless. Very knowledgeable. He was very prompt in returning my phone calls. Would buy from him again.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I was in and out. Sterling was a great help. Finance guy was nice and helpful too. Was an overall good experience at Don Brown.

Jeremy Yingling was a great help getting the best deal possible to replace a stolen van. At an incredibly stressful time he was a liferaft.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I would recommend Sheryl to anyone. We just bought our 3rd car from her. We love working with her

Wonderful Place...Salesman Was Great..They Had The Perfect Vehicle For Us...and Really Good Coffee...

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

It was amazing. The salesman understood my needs and wants and financial situation and found me the perfect car

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Tyreese listened to my wants and even though my initial choice sold prior to my arrival, he found me a better option. He was very knowledgeable about the cars features which made me love my car even more.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Only negative I could say about the company and it isn?t really a negative is that they don?t accept my vehicle warranty and other dealerships do and it has been proven to pay out on claims. Other than that the service they offer is great

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I needed to replace my car when mine was totally wrecked in a bad collision. I had an unusual interior and exterior color combination that I loved but was hard to find. Jasmin found an exact copy at a dealership in another city for me and was tremendously helpful during a time when I had just been through a very traumatic experience, even coming to my home to visit me to see expedite the process. Danielle was very helpful with some insurance obstacles I was facing and Amanda made the financing arrangements easy for me. Everyone at this dealership puts the customer first and that is not that easy to find these days. I can’t say enough in their favor.

Great team! I Was a walk-in. Friendly helpful staff - went into look at a Canyon. I found the truck online. Salesman TJ helped with locating the truck and brought it up to the showroom. Even washed it prior to me seeing it ! Great financial staff. Quick and easy!! I Will return in the future for more vehicles.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I still have a few things to tie up with them, but so far I will give a 4 star. The wait time when I first got there and the detailing wasn't as good as I'd have liked. As far as the salesman and financing they were professional, helpful, and had wonderful bed side manners. They did an excellent job. The pricing on the used vehicle I purchased was very reasonable. I would definitely recommend this dealership.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

One of the easiest experiences I have ever had a dealership. Thanks to everyone at Jack Schmitt Ford!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Nice guys. Good cars. Easy to talk to . Helped me find the right car, Were patient... unfortunately the car I was looking for wasn't one of theirs. Next time.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

On November 19 I traveled from my home to Jim butler Maserati in maplewood Mo I live in souther il. This mornings travel was focused on purchasing my 2024 gmc sierra. At first when I arrived immediately I felt to be in the right place. Going forward was more than amazing in every way. Brian was my contact first I had a connection with him early on with the deal. Later in the deal worked with Mike the finance guy . Both did a great job in sitting up the purchase with my concerns and questions answered. I met a 3 week new employee Nora and her twin sister Caitlyn age 19 I think they have a solid future at Jim butler. Finally the general manager Brett did a basic final review with me on every aspect of my purchase . I was there again very pleased with his efforts. Overall experience I wish every dealer experience could be like this because it should be. I had to travel over two hours to see this for myself happy to report it was worth every mile. I am now enjoying my Sierra it is excellent everything I was looking for and more. Jim Butler you have a rock solid business with a very focused A1 staff keep this going good thing will come!

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

Addison and Brittany were very helpful and very kind will definitely come back to this dealership

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

A very special Thank You to both Chad Sigsworth (Sales Associate) and Patrick Amann (Service Associate) who both assisted in the replacement of my engine. Both gentlemen were dedicated from the begining to the end of this replacement. They both stayed right on top of things and kept me well informed until the job was completed. I will always purchase any future vehicles through Dave Sinclair due to their honesty, dedication, and treatment of their customers. They have one of the best staff I ever had the pleasure of working with. Keep up the great work. Sandra Hearn

We bought our Pacifica new, and have had it for two years now. The only problem we have had, is a (tiny) paint defect on the bumper lip which happened during build, and is covered by warranty. No other problems. Pacifica is well thought out, with luxury to spare! Not only do I recommend, but I would buy another one in a heartbeat, were the need were to arise! Beautiful van!!

My car purchase experience with Ryan P. and the experience with the service department's Aaron Barr have been excellent. Both gentlemen have done everything possible to make my new car purchase experience a great one.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Have purchased a lot of different cars at different dealers and the three I delt with there were great. Best experence ever. Derek , Adam, and Grant treated us like royalty. Purchased a 2025 Teguan for my grand daughter 11/14/25 and went back 11/15/25 and bought one for my wife. No presure sales and two the point , no haggle sales. I have probably purchased over 50 vehicles in my 78 year history and this is like sales should be. First time volkwagen purchases.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.