Used Chrysler Pacifica vehicles for sale near Harwood Heights, IL

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Everyone at family Hyundai are great people and great service Thansk to all of them for their help

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Great experience, from beginning to end. Chris Karson was friendly & professional, and got us through the entire process quickly, & left us feeling that we made the right choice. We highly recommend Chris & Wickstrom Ford!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I was immediately greeted by Rick Garza upon arriving at the dealership. Everyone at Jack Phelan Jeep in Countryside was patient and professional. I had an A++++ experience from walking in the door and all the way up to signing the paperwork. I purchased a used certified 2024 Jeep Grand Cherokee at a great price. They've earned a new customer for life.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I'm very satisfied with the service and the time of delivery as well as the explanation of the service advisor.

Buying a car is always stressful, but my time here was very pleasant with the help of the employees Besim. He answered all my questions, took his time with the process and made something I was nervous about really enjoyable. I’m so happy with my purchase!

Very nice people who provide very nice service. I liked their coffee, and the wait time is low. They washed the car and changed the oil and filters, and now the car runs smoothly.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Tony Horton was my salesman. I gave him a price range and somewhat of an idea of what I was looking for. He found the perfect vehicle for me! He did a great job working within my budget. Would recommend him and this dealership to anyone.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

Brain Salazar was my salesperson. He did a great job showing options and explaining the types of vehicles they offer. For the most part the team were professionals when interacting.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I bought a new Toyota Camry Hybrid. I didn’t really understand what a hybrid was but Darek Gniadek took the time to explain it to me. He answered all my questions and concerns. Darek bent over backwards to put me in the exact car I wanted. When Schaumburg did not have the color I wanted, Darek searched other Toyota dealers and found the perfect car for me. I was pleased with the service I received and I highly recommend Darek Gniadek for anyone looking to buy a new car.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

I have shopped and purchased here many times because I?m always treated right. Great deal, great folks to deal with. I would recommend them.

Great experience with my service advisor, Joe Bednarek. He was very helpful, explained the repairs clearly, and made the whole process easy. He went above and beyond.