Used Chrysler Pacifica vehicles for sale near Normal, IL

Always a pleasure to do business with this dealership. When I am ready to buy a new vehicle I will purchase from this dealership. I always take my vehicle here for service/repairs.

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

When I purchased my car, the service was excellent. Nathan was a great salesperson to work with. Recently I locked my keys in the car, the manager, whose name I believe is Mitch, was so very helpful and made sure that I was able to unlock my vehicle. I definitely recommend Mike Murphy to friends. I've been extremely satisfied with my Taurus and the service team.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

We worked with Tyler Steidinger and had a great experience! Found a problem with the van and he got right on it and was able to get it fixed! Top notch, young man best salesman in Illinois🤠

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My salesman name was Hugo B. at Sam Leman Toyota, he was knowledgeable and took his time to answer questions and understand my needs and desires, I had a few problems with what I wanted to pay and he helped guide me. This is the second car in a row I purchased at Sam Leman Toyota in Bloomington and I’m satisfied once again from the salesman to the finance department not often do you feel like there team saved me money and got the truck I didn’t think was possible. They explained the pros and cons as well as extended warranty info without being pushy. Thanks Hugo and the Sam Leman team!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I worked with Nick M. He was friendly and knowledgeable. He listened to what I wanted and could not have been more helpful. My entire experience was excellent and they didn’t put on the “pushy sales stuff” that I experienced at other dealers. I am very happy with my purchase!

Scotty is a really good salesman, I came in for my appointment to look at a used car, he told me everything that I needed to know about the vehicle, was hospitable, and very kind. He also was knowledgeable about his profession, and was really attentive and asked all the questions that me and my grandfather had. After we went for a test drive, I decited that the car would be my first vehicle, and after that we went through all the paper work and he recommended a friend at state Farm to be my insurance agent and I was happy with my purchase and am very thankful for the service he provided.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Awesome experience, Cliff was the guy that helped me purchase the car, super nice guy

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

The staff is highly cooperative and welcoming; I will be back! Thanks again for my new vehicle.

all went well and quick service. They even washed my vehicle when it was done! Unexpected but very appreciated.

We found our vehicle on line and messaged about it. We were told it was sold, However, the next day we got a call from Hunter stating that it was in fact, not sold and to come as soon as we could. He had the vehicle warmed up for us and ready to take on a test drive. Cory Who is the sales manager was also wonderful to work with. Holly and their finance department is an amazing person. I would recommend anybody who needs a car to go to Heller. When you buy from them, it’s like you’re buying from family.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I did not end up purchasing a car with this dealership however I did not because of the honesty of the dealership. The dealer fully disclosed prior damage the vehicle had and the repairs. It was my decision to not purchase because of the damage.

The best and friendliest dealership around I would recommend them to everyone I receive excellent service

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Tom was great to work with. Went above and beyond to get us into the vehicle we were looking for.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Meghan Vaughn was the BEST saleswoman I have ever encountered!!! She made the whole process quick, easy, and made sure I was comfortable every step of the way. I can’t say enough good things about her, the experience, the internet manager Morgan Wagner, and the sales manager Shelby Marlow. Thank you ladies!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Appreciate the fast and quality service This was the first time I scheduled appt online and it was very easy to do??

Nice people to deal with when trying to buy a new truck . No messing around and got the deal done quick . I will definitely come back to purchase another truck if I have to .

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

I was extremely satisfied with the level of customer service from Tyreese Smith during my recent vehicle purchase. We had an accident over the holidays and needed a new vehicle. I feel we received a great deal and a great replacement for what we lost. I may even like it better ! Thank you for the wonderful experience. We will definitely recommend you to friends and family.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Skip Wester sold me a Mercedes GL450 February 29, 2020. I was not pressured and he was extremely professional. Skip understands experienced buyers. He presented documentation history on the car to insure that I would be satisfied and confident with the purchase. If you prefer a no pressure salesman and are looking for a honesty, contact Skip.