Used Chrysler Pacifica for sale near West Dundee, IL

We had an appointment for an oil change in mid-afternoon, and that happened to be a day when the service department was really busy. But, Nina did her best to keep things moving and keep us informed, and we were out in time to avoid rush hour on the way home.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Victor and the whole team at McGrath Honda of elgin are great always feel welcomed, huge reason why I keep returning

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Trusting a car dealership is essential. Over decades, Oakbrook Toyota has definitely earned my trust. They keep my 13 year old Scion running and I never question their recommendations. Service is excellent.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

We were looking for a very specific Navigator, and could not locate one locally. We found exactly what we wanted at Wickstrom, 80+ miles from our home. We connected with Tristan Metzner and set an appointment to see and drive the car. The only day we were available was her day off, but she agreed to meet with us anyway. She was very personable and definitely well-versed on Lincolns. We decided to buy the car, and I was very pleasantly surprised at how smoothly the process went. None of the back and forth that plagues the process at other dealers. I told her what I wanted on my trade and they met it. They also increased their discount on the Navigator over what we had discussed earlier. Tristan was fantastic through it all, including getting us set up with the Lincoln app and the driver settings in the car. I highly recommend Wickstrom Auto group and specifically Tristan Metzner!! They are awesome!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

The best experience great service best team serving thanks treatment 10 of 10 fast service . I will come back for more service on my car 🚘 great experience

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

My new jeep Grand Cherokee had a turn signal problem. As you know technology can be a problem! What sounds doesn't always work that way. Anyway it took 2 appointment. Steven Fee kept me up to the minute with what was going on. He was friendly and very nice. Even with the service area being very busy, his mood never changed. I have been a Jeep owner since early 80s. All my cars have come from here because I appreciate the staff. Thanks again Steven!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

Hello All, I'm from Arizona and moved to Illinois December 1st and on December 10th I pulled into dealership, just to ask how the financing work since i went through my divorce and my credit wasn't the greatest, not even thinking that i was going to drive out of there on a beautiful 2020 Z71 RST Chevy Silverado. Matt Fital was my sales person, Talk about a positive customer no pressure sales, it was outstanding very positive experience, I'm telling you I was impressed the financing department answered all my questions and I got the terms and warranty that I wanted, Jesus in finance did an amazing job on all my finance questions. I bought a lot of vehicle over the years, this Dealership Golf Mill is far the best. Thank you Louis

They were quick to answer any questions I had and made it their priority to get me into a new vehicle

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Really happy with my experience buying my car here. DON was friendly, professional, and took the time to answer all my questions. Smooth process from start to finish. Highly recommend!

It took me a long time to find the car I wanted. It was a Kia Nero EV plug-in. I finally found a beautiful blue one with all the features I wanted at Raymond Kia. Problem was there was a crazy dent over the driver-side passenger door. Sales manager, Rick Danka, Went through three dent specialists Before they found just the right guy to fix it. I applaud their perseverance, and I am amazed at the result. That rather large dent is no more. I now have the car I’ve been hoping to find. Thank you, Raymond Kia!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.