Used Chrysler Pacifica for sale near Wright-Patterson AFB, OH

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

Autumn did a wonderful job helping me to find and purchase the car I was looking for. She listened to what I was wanting and was honest about everything. She was willing to come in on her day off and was open to talk and answer questions. I would highly recommend her.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Shane in sales and Carmine in F&I were beyond accommodating and professional. What a great experience, glad we drive in feom NY to buy. Thanks guys, keep up the great work! Robert Eisenhauer

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Clear explanation of repairs and costs. Friendly interaction with service coordinator. Reasonable rates on repairs.

CT was very helpful throughout the entire buying process. As an internet buyer, I had a number of questions that normally would have not been necessary if an in person visit to the dealership was possible. He answered all my concerns and forwarded additional material that helped me evaluate the vehicle. His service was excellent. He provided a packet of material that included multiple pictures of the vehicle that I inquired about, along with a Carfax, and an explanation of work the dealership had done after acquiring the car. He answered all my questions thoroughly.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I took my car to Joe Morgan Honda to get my oil changed. The staff in their Service Department is always friendly and helpful. I dropped my car off and my husband took me to breakfast at a local restaurant. My car was washed and ready when we got back! Would highly recommend them!!

I had a very pleasant experience at Chevrolet of Troy, especially services provided by Ryan stoll. He was very understanding and helpful.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I worked with Stephanie the internet sales manager via there website chat on Friday 4/21/2023. I was helping my sister Carol find a 2023 Buick Encore GX and Stephanie confirmed they had the one I inquired about and let Tom Spears know my sister and I would be coming in to look at the car from Cincinnati on Saturday morning. We met Tom and he had the car ready for a test drive. My sister loved the car and it had all the options she was looking for and the color. Tom worked to get my sister the best deal possible on the car and had it prepped and ready to go in a short time for a Saturday. The whole experience in buying a car is usually stressful one but I would have to say that can be totally avoided with purchasing a car at Tom Ross Buick . Tom Spears and everyone at Tom Ross Buick who helped make this purchase happen go above and beyond. Thanks again for the way you all conduct business.

Had a great buying experience. My sales guy Dave was friendly, helpful and not pushy. I was in contact with him over a 3 month period before pulling the trigger. I brought outside financing to the table and experienced some issues with my bank. Rich (the finance guy) was helpful to find options and again not pushy. I got a great deal on a beautiful Grand Wagoneer! I would definitely recommend Key!

The sales staff stayed late for us to test drive two different models and made out buying experience quick and easy. They were all friendly and accomodating and never pressured us into anything we didn't want.

Excellent customer service when purchasing my car. Listened to what I wanted and gave suggestions of cars I hadn’t considered prior to a test drive.

I was having trouble syncing my iPhone to the Apple car play on my Titan. Went to Nissan service there and Matt and Scott were absolutely outstanding. Although not being too familiar with that system, Matt patiently worked and worked the problem and found the solution. Matt and Scott know how to treat a customer right! They were always patient and respectful. Keep these guys!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

From start to finish Michael Runk made the experience very personable and was very professional and kind at the same time, which is hard to find. We will definitely be returning in the future and we recommend working with them for your needs.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

We needed a new car. Since we wanted a Chrysler product, our son was able to find a Cherokee for us with you. Your dealership was great. Kevin was so open to our needs and so willing to work with us. We really appreciated everything

Great customer service. Blake and the whole crew was amazing to deal with. I only had one vehicle in mind but if I had to pick something else they would have had it!

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I received a call from Voss this morning telling me the reason for no answer yesterday because they had no power ! I appreciate their quick response this morning and they answered my question. Thank you Voss Toyota !

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

The used car sales staff, Deonte, Mark, Andrew and the financial guru, Sean, went above and beyond! Not only in finding me the perfect car but also the beyond perfect financing for a mom with less than stellar credit! They were caring, helpful, knowledgeable and stayed open late until my purchase was complete! I’m totally impressed and wouldn’t hesitate to recommend them to anyone looking for a good quality used car! Thank you team! You had my back!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Clinton makes buying a car easy and enjoyable. This is the 4th car we have bought from Clinton and the thing I like most about Clinton is I know he is not goi g to try and feed me a line just to make a sale. He’s is honest & upfront. He is an all around great guy and an excellent car salesman because he truly cares about his customers. He posted the Renegade on Facebook & I jokingly said I’d trade him a Hyundai for it. He took me serious and he made it happen, even though it hasn’t quite been a year since I bought the Hyundai from him. He knew I wasn’t happy with that Hyundai Kona, because when I bought, I just settled. Yes, my car payment is a little higher, but now I’m driving a vehicle I truly love, and I didn’t even have to test drive it! Everyone at WAC was so nice and helpful! This is our 3rd Jeep from them and I’ve always been treated like I matter and not just like another sale. And I love that they play Contemporary Christian music. Matt was super helpful and Luke, the Business Manager, was amazing!!

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.