Used Chrysler Pacifica Hybrid for sale near Martin's Additions, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

Sammy Adade was great and really made the process smooth. I recommend going through him

Great service, good experience. Salesman knowledgeable, knows Ford trucks. Got me what I wanted quick.

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

Very professional and courteous, answered all questions. First time Jeep owner very happy with the choice. Dealership is very accessible and clean

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Steven was simply great. He got me the vehicle I wanted with the exact specs I wanted. I would highly recommend him

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

Everyone was very responsive 24/7 and that is imperative to me. Joeanna very personal and not too pushy which is what I needed. Thank you

I wanted to get a straight story on the economy on electric operation and gas miles per gallons. I measured my 2021 hybrid Pacifica. It takes 14kW-hrs of electrical energy to charge the battery. It will go about 30 miles with that charge. At $.25 a kilowatt hour it will cost $3.50 to charge the battery. Driving on just gas I get about 30 miles per gallon. Today that will cost about $5.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Nick and Alladin were wonderful! Nick helped with the details and Alladin with the test drive and showing me all the features!! Both were wonderful and I absolutely love my Rubicon!!! Even the finance gentleman was phenomenal (Sadly I don't remember his name). It's been 3 months and it's still my favorite vehicle I have ever purchased!! Thank you all!

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

Great experience buying my Van here! Gio and Mustapha (sales) and Angel (finance) were outstanding clear communicators, very detailed, and made the whole process smooth and stress-free. Highly recommend this dealership and their team!

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!

Everyone was very easy to work and accommodating on a Sunday. They are over 90 mins away from me but, the trip was worth it.

I got 2021 Chrysler Pacifica Limited in December 2021. I will not go deep into comfort, ride quality and design. All of those are present and there are hundreds of reviews out there. I want to cover a few things. EV range and fuel economy. In my case it is as advertised. At the beginning I was really frustrated with a fuel economy. I was getting 26-30 mpg, despite I charged it every night to 100%. But, I got a car in December and here in NY it can get pretty chilly. An ambient weather temperature does effect MPGe a lot! It diminishes battery performance and the heater consume the charge as well. I was getting, maybe, 26 miles on a battery the most. The first day when temperature was above 55 I saw an improvement. And after a week or two an avarage MPG raised to 37. I was able to go 41 miles on battery on a highway, cruising at 70-75 mph. Later my wife took over the van (she loves it). She drives 70 present of the time around the town, up to 50 miles, several days a week. Again, charging every night. The MPG now is around 47. With this driving behavior this can shines, this type of use was my initial plan. On a highway speeds when the battery is depleted, fuel economy is the same or even worth then my previous gasoline pacifica. Also, without electrical "help", performance is far behind it's gasoline sibling. My conclusion is - this car really pais off in town driving and, preferably, with daily charging. Otherwise, it is worth then regular gasoline version. I owned both, this is my opinion. Issues. No major issues after 4K miles. But some little and annoying are there. After heavy snowing I start to get a message that a handsfree sliding door sensor is blocked and I need to wash underneath the car. I did, but the message is still there. Both doors work fine and with handsfree function. I will look into it, when it will get wormer. Another issue was with infotainment system. The update came over-the-air and was installed automatically. After that the PHEV section disappeared. I could not see my EV driving statistics, power distribution and could not change charging schedule. I read some forums and it is a common issue. I did hard reset infotaiment system at least 10 times to no availability. The I decided to take it to the dealership, but after a couple of days it appeared on its own, all of a sudden. Wireless charging pad and wireless android auto works horrible. First one can barely charge a phone and Android auto periodically looses connection. This car has a function to tilt side mirrors down in reverse. It is nice feature, though, I think it tilts way to much down, so I can see my rear wheel and a car body, but not what is behind. The issue is that the right mirror does not comes back and remains tilted down. I need manually bring it back. Garage door opener has a weaker range compared to my previous 2018 Pacifica. Sometimes I have to press it several times standing in front of the garage door. So, I had zero problems with my 2018 Chrysler Pacifica for almost 4 years of use. With this one those little problems does give negative feeling, considering the car is 56K. The way it drives, comfort, practically and, in my case, fuel efficiency are great! Overall we are pleased with this car and hopefully nothing will add up to those little problems.