Used Chrysler Pacifica Hybrid for sale near Redford, MI

I had a very Great experience at Serra and would go back and lease again

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Friendly service associate and done as promised. Very clean facilities dealership is located close to home which makes it very convenient. They also sent reminders of the service appointment and follow-up to ensure your satisfaction.

Brandon was great! I was buying a car for my oldest son, Inlive in AZ, my son lives in IN, and the car was in Michigan. Brandon was ultra helpful, I requested that he Facetime time me so I could inspect the vehicle inside and out. Then, Inasked that he start the car & drive it for me as well! He didn’t even hesitate at my requests, just service with a smile. Thus all occurred in the late evening just before the dealership closed and Incalled to purchase the vehicle the next morning! Lastly, I needed to ship the vehicle to Indiana and Brandon connected me with Runner Runner Transport. Long story short, the car was delivered to my son within 48 hours, without incident, and HE LOVES THE CAR!!

Receptionist was experienced and cordial. Waiting area clean but a bit chilly. Impressed by the mechanic service video I received while seated in the waiting area.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

I wanted to get a straight story on the economy on electric operation and gas miles per gallons. I measured my 2021 hybrid Pacifica. It takes 14kW-hrs of electrical energy to charge the battery. It will go about 30 miles with that charge. At $.25 a kilowatt hour it will cost $3.50 to charge the battery. Driving on just gas I get about 30 miles per gallon. Today that will cost about $5.

My service representative as always met or exceeded my expectations. I will continue to have my vehicles serviced at Feldman Chevrolet of Livonia. Thank you for continued exceeded expectations!

They were great! Joe was very knowledgeable of the car and helpful in my decision.

I was happy with with the service overall. Tim returned my calls when I left a message. They replaced power steering pump, valve cover, and left front caliper. The only thing I was not happy with was I told them the car was pulling to the left. I was told it was because of the caliper. I asked them to check the front alignment. They did not and the car is still pulling to the left.

We always have excellent experience for both our GMC vehicles- show what is needed but don?t push on ?optional suggestions?.

Dropped off my vehicle for its first routine oil change. Very friendly service staff greeted me with a smile. My service was completed in less time than expected. I wouldn't take my vehicle to any other dealership. The customer service was great and worth the drive.

Excellent overall car! Great interior space, amazing technology and outfitted so nicely on our 2021 limited. Very comfortable for adults and kids second row-although could use more legroom for over 6’ persons. 3rd row we rarely use-usually folded up and great for kids. Adults-let’s face it no vehicles with third row are huge leg room back there! Seats are comfortable but typically made more smaller sized adults. Power seats are a must for taller adults. Mechanically it’s been good up to 22k we have a major battery heater issue that it’s not working. Fixed under warranty. But early on we also had sone glitchy electronic issues in our dash but those seemed to have disappeared. Biggest issue I have is it does not regenerate electric or capture the wasted energy of the motor going down the road. Rubs on electric for 30-34 miles then it’s basically on gas. Major disappointment after owning Toyota hybrids. That said for everyday use it’s amazing. But if you drive over 50-60 miles a day or use it only for a trips etc Ild save the money of the hybrid and buy all gas. Other then the battery heater issue, lack of longer distance electric/recapturing unused energy from engine and finally the FWD only is challenging in deep snow due to low clearance-we love it! We will be going to a Toyota Sienna because of higher clearance AWD and we drive both daily and long term distances where the recapturing power is a major issue. Sad part is we can’t use our off peak charging in the sienna. Tip: installed a juice 240 charger on off peak with Pacifica. In our area to drive 32 miles a day costs us less then .35 using off peak charging making this very very economical ti drive as a daily driver!

This was a great transaction. I live about 250 miles away and we did this deal over the phone. The car was advertised very accurately. It was detailed very well and they even filled up the gas tank. Thank you for the friendly service and making this easy.

I got 2021 Chrysler Pacifica Limited in December 2021. I will not go deep into comfort, ride quality and design. All of those are present and there are hundreds of reviews out there. I want to cover a few things. EV range and fuel economy. In my case it is as advertised. At the beginning I was really frustrated with a fuel economy. I was getting 26-30 mpg, despite I charged it every night to 100%. But, I got a car in December and here in NY it can get pretty chilly. An ambient weather temperature does effect MPGe a lot! It diminishes battery performance and the heater consume the charge as well. I was getting, maybe, 26 miles on a battery the most. The first day when temperature was above 55 I saw an improvement. And after a week or two an avarage MPG raised to 37. I was able to go 41 miles on battery on a highway, cruising at 70-75 mph. Later my wife took over the van (she loves it). She drives 70 present of the time around the town, up to 50 miles, several days a week. Again, charging every night. The MPG now is around 47. With this driving behavior this can shines, this type of use was my initial plan. On a highway speeds when the battery is depleted, fuel economy is the same or even worth then my previous gasoline pacifica. Also, without electrical "help", performance is far behind it's gasoline sibling. My conclusion is - this car really pais off in town driving and, preferably, with daily charging. Otherwise, it is worth then regular gasoline version. I owned both, this is my opinion. Issues. No major issues after 4K miles. But some little and annoying are there. After heavy snowing I start to get a message that a handsfree sliding door sensor is blocked and I need to wash underneath the car. I did, but the message is still there. Both doors work fine and with handsfree function. I will look into it, when it will get wormer. Another issue was with infotainment system. The update came over-the-air and was installed automatically. After that the PHEV section disappeared. I could not see my EV driving statistics, power distribution and could not change charging schedule. I read some forums and it is a common issue. I did hard reset infotaiment system at least 10 times to no availability. The I decided to take it to the dealership, but after a couple of days it appeared on its own, all of a sudden. Wireless charging pad and wireless android auto works horrible. First one can barely charge a phone and Android auto periodically looses connection. This car has a function to tilt side mirrors down in reverse. It is nice feature, though, I think it tilts way to much down, so I can see my rear wheel and a car body, but not what is behind. The issue is that the right mirror does not comes back and remains tilted down. I need manually bring it back. Garage door opener has a weaker range compared to my previous 2018 Pacifica. Sometimes I have to press it several times standing in front of the garage door. So, I had zero problems with my 2018 Chrysler Pacifica for almost 4 years of use. With this one those little problems does give negative feeling, considering the car is 56K. The way it drives, comfort, practically and, in my case, fuel efficiency are great! Overall we are pleased with this car and hopefully nothing will add up to those little problems.

I purchased a 2020 Nissan Murano a few weeks ago and I am still thrilled about my purchase and experience here. Not only was the staff, friendly and efficient, but they truly helped me in understanding the car buying process, even with my bruised credit history. I highly recommend anyone with a less than stellar credit score to shop here. They will move mountains to get you approved and into a car that fits your needs.

Mike Miller is the man! He prepared the car well before I got there. We test drove the car, talked over the numbers and out of there in less than an hour. Mike is very knowledgeable and straightforward. I feel like having a brother to help me out here. Shelby is great with financing. Quick and easy. Great job you guys! Strongly recommended!

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy