Used Chrysler Pacifica Hybrid for sale near Saint Charles, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Recently purchased a car from D’ARCY Hyundai and I couldn’t be happier with my experience! From the moment I walked in, the staff was friendly, professional, and extremely helpful. They made the whole process smooth and stress-free, and I felt no pressure throughout the purchase. The car I got is exactly what was we are looking for, and the pricing was transparent and fair. Big thanks to Mike Campobasso, jimmy Kociuba, Matt Sonneman and finally to the best sales man we ever met Phil Gomez, he was extremely honest and went above and beyond to help my son find the perfect car for him! All of them made this a great experience. Highly recommend this dealership to anyone in the market for a new or used car! Thank you God bless Samuel Adam

Eva and the team at Castle cars of Naperville we great! In and out, the team was friendly and very attentive to my questions and needs. Highly recommend!

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Vova gave great service, Showed us car no pressure. Upfront about all info and pricing. Very easy to work with

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

I recently bought a car from this dealership and had a fantastic experience. The staff was knowledgeable, friendly, and made the whole process smooth from start to finish. They had a great selection of vehicles at competitive prices. Highly recommend to anyone looking for a reliable car and honest service! Thanks Sammy

The hybrid makes a lot of sense because of the overall mpg. That drives a lot of the value we derive from this van. I would probably purchase another newer model if the overall electric miles substantially increased.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

I liked pretty much everything. I negotiated the price over the phone and started the financial lease application remotely to save my time at the dealership. When I arrived - they were waiting for me, the car was ready, all the paperwork went seamlessly and fast enough for the procedure of exchanging my previous leased car with the new one. My sales representative was very courteous and attentive. Actually, everyone at the dealership with whom I communicated was above and beyond any expectation. After 30 years of purchasing cars I can say that this was my best experience so far.

This is my first car, and I’m happy I chose the Advantage Acura of Naperville dealership. Not only was the inventory impressive, but so were the professionalism, consideration, and promptness of the sales consultant I worked with, Le Roy Churchill III. My family has trusted this dealership for years, and I’m proud to continue that relationship. Not only were my needs and wants for a vehicle thoroughly considered—including the quality of the car, its previous upkeep, and fair pricing—but every explanation, question, and detail about the car was addressed with honesty, transparency, and a clear focus on my best interests. Overall, a wonderful experience.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

I found a vehicle at Nexton on Carguru. Gytis was the salesman that I worked with through the entire process. Gytis was professional, responsive, accessible, patient, and accommodating to my request as I examined the vehicle. When I decided to purchase the vehicle the process went smoothly and quickly. The vehicle was transported and the driver contacted me and informed me on delivery time. When the vehicle was delivered it was all that it was sold to be. I wanted to take time and submit this review because I understand the desire that a customer has to deal with a reputable dealership. Big thanks to Nexton Motors.

I have a wonderful 2018 Pacifica Hybrid that I charge with a 7.2 kWh charging station that costs $300 with the optional weather tight receptacle and extra holster! It presently has 76,572 miles with absolutely no problems with anything. I enjoy 20,000 miles between oil changes (due to driving on battery power 50% of the time). I usually average around 28 to 32 miles per charge before the engine starts! Once the engine kicks in, I obtain around 28 to 36 mpg fuel economy using Top Tier gasoline! (Please Note, the first month I owned it, I was only getting 22 mpg). However, at the first month a competent dealer REPROGRAMMED the computer (netting the present mpg). You may be able to find a plug in hybrid that does better. However, you can’t find a seven (7) seat hybrid that is comfortable for six full size Americans driving long distances? Add in the fact that the floor is absolutely FLAT, the second row seats are fairly easy to remove if you need the extra storage! I plan on purchasing another one by the time I put around 100,000 miles on this one (only because that is the warranty on the high voltage battery in my State!). I usually go for weeks at a time without visiting a gas station. If I wanted to I could recharge along most major highways for FREE (if I wanted to wait around for an hour and a half (1 hour 45 minutes))! I hope they are able to increase the high voltage battery capacity in future models (Graphene battery, changing battery chemistry or allowing more of the existing battery to be utilized! I highly recommend this vehicle! Lloyd Mason ezstor1001@gmail.com

Dead honest review from a real person.... Absolutely one of the best car dealer experiences I've had. Everyone I spoke to was helpful and friendly but Al C was just beyond exceptional in personality and very respectful unlike several other dealers I've met with recently. Did everything he could to make my experience the best it could be and have a nice variety of cars. Dealership is clean, staff are excellent and I wouldn't hesitate to buy again from these guys!

Anytime I have needed service Elgin Volkswagen has done a great job! I was recently in for a warranty claim and notified throughout the day on the progress. Really appreciate the communication and the professionalism dealing with service. One of the best dealerships I have dealt with.

Plug-in electric hybrid, really the car of the future and only such in a mini-van thus far. Lovely handling and tide, very pleased. Traded in a 20016 Town and Country, this is the next version.

Exceptional customer service and quality of work is impeccable. Very satisfied and will be back .

Only 2 items that need to be addressed is the volume control the navigation system plus headlights are not good for night driving. As of December 2022 I drove all around the USA putting on 60,000 miles on my 2020 Pacifica Plug-in Hybrid. Love and enjoyed driving this Great Product.

It was a very comfortable and pleasant experience Juan was very helpful and knowledgeable which made the whole experience very enjoyable it was a great pleasure doing business with him

Great customer service! Joe helped me buy a 2023 Audi RS7 with a great rate!