Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
Just brought a car at this dealer and the experience was great. John was helpful, friendly and polite. He helped me find the perfect car which I love.
Thank you John and Pete for all your great services !!!!!
I recently purchased a used Tacoma from Joseph. I also drove 5 1/2 hours one way to get there. I read their website mission about customer service and how the customer is #1. Well, I know a lot of places say that but only a small percent "Walk Their Talk."
Not only did Joseph "Walk Their Talk" they went beyond that. I had issues day 1 and really did NOT want to drive that 5 1/2 hour trip one way again. Stephen Stackhouse, who was just awesome, sent out a driver, Jim, to pick up my truck and give me a loaner car so they could service my truck. Jim was also awesome and took very good care of my truck while driving it. A week later Jim drove my truck BACK to me and took the loaner car back. I was totally impressed with this. I would absolutely drive that distance again to purchase another truck. I am planning on this truck to last many years though but in any case I would TOTALLY recommend this dealership. Thank you so much for having integrity, honesty and respect for us consumers. YOU ROCK!!
This Rick from the Westside of Chicago went to first class motors and talk to DJ were he hook me up with a good deal on my Cadillac SRX 2015 and he treated me like family and gave me a good deal on my trad in so go talk to DJ out there at first class motors were they treat you like family
Frank and Gina are the best at their trade! They are personable, caring, and strive for the best possible experience for their customers! They picked me up at that airport and ensured the car was in tip top shape. I just enjoyed looking at all the other models in their inventory as there were many great deals on their lot! All of the paperwork sailed through in Indiana. Thank you both! I hope to purchase my next vehicle from them!
Saw the ad for the 2001 frontier and walked right in was greated and Gina point me in the right direction to Austin who was awesome btw. He made the process so easy and gave me the right info on the truck. The place was pretty bada$$ inside very clean and the bathroom was a plus. They go threw the whole truck and make life easy. Thanks guys.
Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!
Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.
Brian Harris is the best place to buy a vehicle from they are friendly and work their butts off to getbyou the best deal. They go above and beyond to get you into a new car or truck. I recommend them to everyone I know that is looking to buy.
Michael was very respectful and informative on the vehicles he sells. thomas was our salesman and very polite informative .they all felt like family. michael keeps his word. i noticesed tiny little chips in the windsheild when i got home and he paid to have them repaired. buying a used car can be stressful . they all made it a fun experience for us. really loved dealing with them. no pushyness. they want you to feel good about your choice.thank you you all for the deal you gave me and making it less stressful
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
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