Used Chrysler cars for sale near Big Rock, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I cannot say enough good thing for their sales mgr Larry and sales associates Matt. I bought 2026 RAM Laramie and they made it very easy for me. Love the after sales service.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

We were so happy to have been helped by Elijah he was truly so patient with us as we were getting a bit nervous on not getting the vehicle of our choice. He was truly helpful all the way to the end. He was very informative about everything highly recommended him for any purchases at Dodge Ram. He's the man. Thank you Elijah you are truly the MVP hands down.

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

Had the car out front ready for me when I got there. Everyone very friendly

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Don Hansen best sales person ever. Very nice people. They wash the car, full tank of gas. I test drives the car. The transaction was completed in 90 minutes.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Great staff and buying experience. Michael and Ana Maria were honest and helpful from start to finish.

Victor Riley was so professional friendly. Knew everything about the vehicle I bought walk me through everything. Got my phone hooked up to the vehicle and when it came for financing the team was just great. Thank you to team advantage

Victor and the whole team at McGrath Honda of elgin are great always feel welcomed, huge reason why I keep returning

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Amazing Service one would expect when purchasing a vehicle including the amazing service department. It’s one thing to be happy with the vehicle you purchased let alone liking the salesperson involved, however what truly sets this dealership apart is its continued level of service that continues after the purchase, particularly from the Service Department. The Service Manager, Ron is truly polite and helpful and when it comes to customer service and satisfaction Jorge Quevedo is the man. This is definitely not your typical service department nor dealership as there level of quality of service separates them apart from any dealership and I would highly recommend them to anyone looking for a vehicle!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Bob was amazing. He made things extremely simple and was transparent and clear on this transaction. He was knowledgeable of the vehicle and gave me options.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Zee was an absolute legend to deal with. He helped me get my dream car and provided clear, helpful information throughout the entire process. I’d highly recommend him to anyone looking for excellent service.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

They were very professional and nice they answered answered my questions today very good I like them.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!