Used Chrysler passenger vans for sale near Luna Pier, MI

Dave in service was great! Listened for info with problem at hand. Prompt and courteous. Dave kept me informed and the turnaround was fast. Explained coverage and possible cost. Well done and recommended!!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I was looking for a new vehicle and will at Taylor Chevrolet hooked me up the process was fast and easy was in and out within a few hours could've been sooner but I had to make sure I got the right color

But they just put brakes on my daughters car and change the oil. Found a nail in the tire that I purchased a month ago and they replaced it for free thank you Jim White Honda

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

extremely professional, very friendly, and easy-going. our car salesman was Earl he made things go super smooth. he got us in our first vehicle of our own. very pleased with our purchase. thank you, Georges!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

My experience at the service department was outstanding! Got my vehicle in and out and even washed it for me! Everyone I came into contact with made me feel at home!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Thayer was great. A complicated transaction because I am in SoCal and they are in Bowling Green, Ohio. Papers were sent overnight, both ways and all went very smoothly. Francis Ping, my salesman has kept me informed as the transfer of title proceeds. Can't wait to see my new (1977) car. I owned it's Doppelganger in '77. Deje Vu

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Be sure to check over every inch of the vehicle's engine and body, and make sure ALL the gadgets work before signing any papers. Once the deal is done, Baumann is done with you. If you don't thoroughly examine the vehicle before signing papers, and drive off the lot, and have a problem, it is too bad, so sad for you as you will be on your own. I noticed a 1 3/4 inch X 1/4 wide spot on the edge of the hood that had bubbled up paint. Ask Tony could it be repaired because we had just purchased van. He stated The State of Ohio does not hold dealer responsible after sale is complete. The estimate to fix is $200 for me to pay. I, myself, wondered if they could fix it out of the good will of their heart, but maybe there are state rules on giving out good will, and making the customer happy. Tony did take the time and look at my volume problem on Bluetooth, and fixed that for me. I worked with Michael on the sale and Curtis on the financial end. Both were very cordial. Was very disappointed that van was so dirty, few stains in carpet, and the back gate was packed with dead Mayflies. My Husband cleaned and washed the van, and now it looks like new.

We have leased 2 vehicles from Rouen in the past 2 weeks. Great overall experience! AJ Garcia was the best salesman and will definitely be coming back again!

Leased a Equinox from this salesman Jasen Raby a few years ago & because of excellent experience returned to lease another & he was gone.... hunted him down at a different dealership to lease our 2024 Truck! because of his honesty & fair deals we will return to to Jasen for our next lease! we highly recommend this salesman!! 5 Stars

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

The repairs on my car after an accident were completed above my expectations. When hidden damage was found I was kept in the loop as my car needed to be kept longer to complete. I would recommend yark collision to anyone needing repairs

Working with Al and Mark was very enjoyable. They are very knowledgeable and they did all they cold to get us the best deal they could.

We’ve only had the van a few days, but so far it has exceeded our expectations and we are very pleased with our purchase. This is our second Chrysler mini van purchase and love the design and features these vehicles offer.

5 Star purchase experience with Brondes Ford Lincoln But this isn’t news to the people of Maumee, OH. In fact, this was one of the first appeals that was revealed to us through the free Carfax that was made available for this used vehicle and here is where it showed the previous owner had actually purchased this vehicle 10 years earlier from this same dealership. That, alone, says a lot to me. Buying a car is stressful enough. But this experience was made all the easier by this super, family-friendly dealership who assisted my daughter through the process every step of the way. A special shout-out to salesman Darryl Horton for making this a totally painless and hassle free experience for us all.

Love my T&C! Comfy, reliable, has some power, looks good, rides nice, what's not to love. Had it 7 years so far and it's reliable which is very important as a family car!

Spent my morning at Rouen to get vehicle. Gabe was great and was a great guy to work with. Very informative and friendly. Was a great experience and I suggest you as for Gabe if you need a vehicle. Took time to explain all the gadgets and make sure I understood all the tech stuff that i had no clue about!!! Definately a great experience..i will definately be back:)

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

Had to go in for service, the lady that I talked to for scheduling was super friendly and nice, and so was the advisor Dave! I highly recommend Rouen!!!

Great inventory of Jeeps, Great customer service, and Great atmosphere. The salesman Ernie Perez did a great job assisting in purchasing my new Jeep.

Was looking for a new car in a time crunch and working with Cherly made it super easy and she was great!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

My new Pacifica was not drivable after a blown tire , Britney and the Parts department worked together and obtained a new tire out of Detroit and had me back on the road same day. This crew was very professional and caring, great customer service, Thanks

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Very good service and Cedrick Was very helpful and knowledgeable Definitely we would recommend the dealership to all our friends and family we will come back to purchase our next vehicle

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.