Used Chrysler passenger vans for sale near Shawnee, OH

Just a standard oil change and tire rotation. However I had some unexpected problems occur that prevented me from making my appointment as scheduled. I’m happy to say that the service dept personnel were so very understanding of my situation and even though they were booked up made room for me that same afternoon. So very pleased to having found a dealership that understands “life happens “ and were committed to taking care of me. I know this is not the case everywhere and am beyond appreciative.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Traded in our Subaru and Nick was our point of contact great experience, we forgot my wifes cd bag called nick he sent it to us a day later. Would highly recommend Don Wood toyota. Great service everyone was very nice. Thank you

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Yes, incredible. It is not often I experience something incredible. I did at Don Wood CDJR. In fact, my fist experience in October was such a positive experience I was motivated to purchase a second car from them a few months later. For me, customer service is the support you offer your customers before, during and after they buy. BEFORE: Their website is easy to maneuver and up to date with inventory. This is a little lol because I didn't find what I wanted in their inventory and decided to make a custom order from them. DURING: While at the dealership everyone I encountered made my time there an easy and enjoyable experience. I'd describe them as professional and knowledgeable. Good listeners. AFTER: Many companies forget you, not the peeps at Don Wood. The followup care and support continued in a way that made me an absolute believer that their culture in wanting a happy customer is truly far reaching and genuine. They reached out to me just to make sure I didn't have any post purchase questions about the car or they many options I ordered with my new vehicle. I have not had dealings with their Service Department, however, I did pass a couple technicians in the halls etc. Each one made eye contact with me and each one said "hello". Unhappy or disgruntled associates do not do this. In summary, Yes Yes and YES - I drove from New Albany to buy my 2 vehicles here. My first was a Jeep in November and today a RAM 1500 diesel. With my highest recommendation I say YES I give Don Wood CDJR my gratitude and thanks. I am huge fan of their product. IMO their product isn't the cars and trucks they represent/sell, it is the humanity with which they do business and the genuine person to person interaction. It is meaningful. It has been a pleasure to share this recommendation. - JM

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Excellent people extremely fast no issues. No pushy sales people if I am browsing. Recommend

We drove about 100 mile to buy this jeep, they beat the local dealer by several thousand dollars. The sales manager was great to work with and the salesman that did the delivery was fantastic. Sales person went over all the options on our new Gladiator he even programmed both our phones. I feel he spent plenty of time with us and was not rushed at all. Salesman also had the jeep filled with gas and our old license plate on the new jeep while we signed all the paperwork. The wife and I both highly recommend this dealership for anyone ready to purchase smoothest transaction I’ve ever had buying a vehicle.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I was not in any way, shape, or form in the market for a car in today's market. My car was paid for, I was completely happy with it for the time being, and not having a payment was one less thing to worry about. My paid off car, with no payments, was totaled while sitting in a parking spot on a main street a few weeks ago. Out the window went my "keep my paid off car until the market gets better plans"! After much research (I live in Athens County), I discovered Don Wood had a decent inventory across all of their locations, so off to Athens I went (I went to the Don Wood Toyota location). Sales Consultant, Bruce Simpkins, is the best, kindest, most caring sales person I have met to date (I have bought at least 17 cars over the years)! I explained my situation, but unfortunately, finding a decent car with less than 100,000 miles for under $15,000 in today's market, is a struggle. The struggle was so real, I left discouraged and unable to find anything that evening. The next day I received a text from Bruce letting me know they had just received a vehicle with low mileage. He had the car cleaned, detailed, and ready for me to test drive when I came in, and I bought the car. Financing was made easy by Donna, in finance, who was also a joy to work with, and was able to help me navigate a warranty purchase. He made what was an extremely stressful situation into an enjoyable experience for someone that had no choice but to purchase a vehicle during a pandemic with the current car sales market. He took the time to listen to my situation, evaluate my needs, and was kind and thoughtful. He found the perfect car for me, with low mileage (34,000), at the right price, so I am forever grateful. Side note, he also set up installation for an add-on I wanted on the car, at a great price, with a car to drive while mine is having the work completed. His communication and follow through was top notch! If you are in the market for a vehicle, regardless of your circumstance, go see Bruce Simpkins and support a kind human!

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

Good service given for my oil change and the check up before a big trip

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Upstanding dealership, and the young man (Brave Davis)who took care of me from start to finish was absolutely amazing he went above and beyond to help me find the perfect vehicle for my daughter and I

2002 town n counrty lx transmission went out dont drrive forward or backward .shoulda known it wasmt goin into 4th gear foe sure when test driving .had it 2 days most humilatiting purchase ive made this year.now its guna go to scarp cuz replacemert r 2000plus ..i say recall and u fix it ill keep itt!