Used Chrysler vehicles for sale near Western Springs, IL

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

After all day car shopping around town, we ended up at the Continental Toyota 45 min before closing. It did not matter, we received the same great service from Michael P. - "Let's go for a test drive!", "Let me answer all your questions!", "Let me crack a joke", "Lets talk to Finance", "Let me go to Services and find out the answer for you"- He was always willing to help and to find answers of our new used car. Eventhough we were ALL exhausted from car shopping, Mike made it at ease. A week later we needed to return and take advantage of our Silver warranty. Stephan was our guy. He was also willing to go beyond to ensure we had a car that was perfect for us. Frequently, calls were made to me to make sure I had what I needed and double check the car was running smoothly. After a few trips to the dealership, CJ (manager) also took care of us for certain incoveniences we had - after all car shopping is not like buying a piece of gum. :( Thank you so much for your patience with us. Overall experience: Very satisfied with Continental Toyota, not to mention the cleanliness of the place and little treats available while you wait or do some "work from home" in the shop :))

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

JSON helped me out today t south oak and personally edge my vehicle thank you

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Mario did an awesome job with the customer service and did not feel pushy at all. Mario did everything he could to make a great deal that my wife and I could agree on. Mario and I connected so well that we decided to network after. Awesome customer service and awesome people. Thanks again!

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I want to humbly thank Mario and Neville for their friendliness and professionalism. I wasn't able to purchase a vehicle but the dealership was clean and all working there were very professional. Thank you, thank you.

I did not like my experience with the HR woman, snobbish, cold and gave me the feeling my new car I just brought would break down soon if I did not buy her upgrades. Great vehicle, Brian the Rep responded instantly answering any question, I have.

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I was immediately greeted by Rick Garza upon arriving at the dealership. Everyone at Jack Phelan Jeep in Countryside was patient and professional. I had an A++++ experience from walking in the door and all the way up to signing the paperwork. I purchased a used certified 2024 Jeep Grand Cherokee at a great price. They've earned a new customer for life.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I've been having maintenance done at Oakbrook Toyota for the life of my 2013 Corolla. Once again, everything was done to my satisfaction, all my questions answered. All went smoothly.

The service consultant Hasan Hasan was very helpful and kind. He kept me informed about the progress of the work in a timely manner. All around my experience was optimal!!

Brain Salazar was my salesperson. He did a great job showing options and explaining the types of vehicles they offer. For the most part the team were professionals when interacting.

I had a great experience with the dealership! They worked with me in every aspect! I worked with Carlos, he’s amazing!!!

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

Everyone at family Hyundai are great people and great service Thansk to all of them for their help

Everyone in Phillips Chevy service department in Lansing, Illinois did an excellent job helping me get my car repaired. From the receptionists, to the service advisors, and the technicians as well as the courtesy drivers, all were kind, courteous, and professional. And the cost was fair. I will continue to go to them and will recommend them to others. Sincerely, Rodney D Jordan

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.