Used 2023 Dodge Durango for sale near Columbus, OH

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Good service given for my oil change and the check up before a big trip

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

Easy to work with salesman Mark Gibson. Friendly, casual atmosphere. Quick attention to details. Easy transition to new vehicle. Previous experience there positive in sales and service.

Both sales persons were busy with customers however, they went out of their way to help me….unfortunately the car sold to another couple while I was there…