Used 2023 Dodge Durango for sale near River Rouge, MI

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Ryan was an awesome salesman explained everything was very patient I loved how nice he was

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

Their the best. Second car in the family. You walk in and drive out!!!!!

Tim was beyond superb!! Professional patient really nice person. Just overalk OUTSTANDING PERSON!! I LOVE MY CAR. AND HIGHLY HIGHLY RECOMMEND TIM SHEA AT STAR LINCOLN!!!!

The absolute best car buying experience I’ve ever had. Started out just going to buy my wife a Durango and ended up coming back two weeks later and got myself a Ram. The amounts they gave us for both of our trade ins were very fair. They also didn’t just shop my credit application around to everyone that they use. They went with the financial institution that was offering the lowest interest rates at that time and it worked out. They answered all of my questions and I never felt pressured to make a purchase. John and Jess and the whole staff treat you like family and not just a sale. I’m sending more customers your way soon.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

Max was extremely helpful from the first time i reached out , until the day he drove half way to grand rapids so we didnt have to drive back to detroit. The process was smooth, and his manager worked with me to get the price and vehicle i wanted. I would recommend them again without hesitation.

I recently traded in my wrangler for a new Jeep Cherokee. I had the pleasure once again to work with Kevin. He was super helpful & patient.Thank you again Kevin, I couldn’t be more happier in my new jeep!

Process was easy and staff was professional. Would return to buy another used car.

My experience was excellant Noah was excellent to work with. Vert professional, polite and helpful.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Working with sarge to find the perfect deal was awesome

Zack is awesome He helped me out tremendously with my new truck They are fast They get back with you right away I've been in plenty of dealerships But Shuman is by far my favorite Thank you Zack for everything

Very helpful wally jijika helped out a lot and made it super smooth to get me into my brand new car 10 out of 10

I worked with Wally Jijika and he helped me get everything I needed and got me a great deal on a car and understood my situation

Mike M is the best..he always make car buying an easy and pleasant experience