Used 2024 Dodge Durango for sale near Grosse Pointe, MI

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Jeff in service was great. Really we t out of his way to help out.

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

Shawn was amazing. She gave me exactly what I wanted. My Equinox is beautiful. Black with black rims and it looks like the Activ. Love it!

I would like to thank DAVID in the Service Dept for his professionalism and customer first attitude. I am a 25 year customer at Westborn and when David waits on me he always has a pleasant attitude. He gives me detail of what needs to be done, the estimated time and cost. The professionalism of David is why I've been a customer for so many years.

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

Great experience all the way round. Couldn’t ask for more. Shook a hand and made a deal. They stood behind it. Cheers to Jesse and the team

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

Max was extremely helpful from the first time i reached out , until the day he drove half way to grand rapids so we didnt have to drive back to detroit. The process was smooth, and his manager worked with me to get the price and vehicle i wanted. I would recommend them again without hesitation.

More is the best I bought a used truck with low miles and good body very good deal I strongly recommend this place to anyone looking for a good running car

When I asked about a particular automobile online, Joseph responded almost instantly. His quick response time and willingness to answer all of my inquiries set the tone for a positive purchasing experience. The next day, I returned to the dealership, where Joseph had the car ready for me to test drive. His attentiveness made the entire process go smoothly, and I'm quite pleased with the automobile I ended up acquiring.

Finding value in a used automobile is difficult, but Moe at Car Dome Auto Sales ensured I got the most bang for my buck. After discussing my budget and requirements, Moe showed me cars with the best characteristics for the money. I didn't feel like I had to sacrifice quality to keep inside my budget. The entire process felt honest and fair, and I drove away feeling I had received a wonderful price.

I was able to make an appointment on online that the dealership honored. I was able to test drive the car that I wanted. The staff was friendly and helpful. But mostly it was a good experience because they were honest with me. I did not end up purchasing from them yet, however, I would trust them in the future if I wanted to purchase a car.

Excellent, professional, friendly service. My salesman in on point. Employees are all very knowledgeable and caring. Cleanliness and neat appearance of the facility. I would definitely refer people to this dealership.