New and used 2026 Dodge Durango for sale near Encino, CA

Isaac Borquez is a service advisor that has consistently provided excellent customer care. He’s been helping us for years.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Thank you Gia for helping me find my first car, everything was so quick and fun!

Very easy process. They were great to deal with. Ask for Adam Internet manager , he was super nice and wanted to make work with you to make a deal.

Al’s one of the best salesmen I’ve came across..His customer service is outstanding!! He will get you in whatever vehicle you want..Thanks again Al for getting me in a 2022 dodge challenger BRAND NEW💯

Muy buen servicio solución al problema y atención en todo momento, muy recomendado.

my service was great. My advisor was a great source of information and my experience was good thank you.

Amazing customer service . Great overall experience. Very nice people. Helped me pick out the car that was best for me

Ram was a perfect and nice guy. He helped us with all of our questions. Tried his best. He was respectful and honest.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

Overall, customer service was good which to me is by far the most important. I only had one issue and that was after getting my oil changed the next day the cover on the oil pan was dragging possibly to due to not putting it back on right. I took it to them the very next day and they managed to take care of it no questions asked. I also managed to have my tires swapped out for all new tires , as they managed to give me a decent price on them including installation. Communication was definitely great and I appreciate their service. I would definitely recommend dependable dodge to anyone looking to buy a car.

Good service very professional all ways recommend very friendly I’m happy thank you see soon

Glendale dodge jeep and John Morovitz made this the best car buying experience ever. After having a terrible time with salesmen at other dealerships, I tried Glendale dodge and jeep. John was clear and honest with me , the price on the internet was the price on the purchase order. No nonsense , no haggling , no games. Easy and fast. Glendale dodge and jeep offered a friendly and welcoming environment and John Morovitz went the extra mile to see to it all our needs where met and we are happy with our purchase. I highly recommend this dealership and recommend talking with John, a cool guy and a great salesman.

Went in looking for a vehicle and got greeted by Carlos who was patient with us and not pushy. He helped find the right vehicle for me and not only did he have great customer service so did his manager trevor. I'm happy with my 2015 ram v8 Hemi and I definitely recommend going to shaver in Thousand Oaks auto mall.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

My experience servicing my jeep on Tuesday November the 25 was good. Frank recommended me the best option for my vehicle and there fore I went ahead and made a future appointment

The Sales Manager Jon Butterworth made my entire car buying process happen in less than a half hour over the phone. I bought my vehicle from Shaver completely sight-unseen and never even stepped foot in the building. This was by far the easiest, no hassle buying process I've ever experienced from anywhere, let alone a car dealership. I've put more time and effort into buying a pair of pants than I did buying my car. I asked Jon for a good deal and he gave me a good deal. No back and forth, no smoke and mirrors, no confusion whatsoever. He kept me updated every step of the way, over-nighted my keys directly to my house and even made sure to call me to follow up after my transport driver dropped the car off to me. A lot of businesses out there could use a Jon Butterworth. Shaver has an asset in this man and Shaver's customers can be confident that they'll get a great deal and great service buying from him. Go buy your next car there, make it easy on yourself.

I bought a car over the weekend and I spoke to Yosselyn before coming in and she was super helpful and assured me that I would be helped out and be able to get into the vehicle I was looking into. Once we arrived she introduced us to Jesus and he was just as helpful. He showed us the vehicle and went for a test drive. He made the process really easy and enjoyable! Definitely recommend this dealership if you are looking to get into a new or used car.

Friendly but your standard salesman service. Kaydee seemed genuinely sweet and thoughtful. Clean and welcoming place

I went to my local Dodge dealer near Santa Monica, and apparently they were too busy to help. Talking to them, they didn’t seem capable of doing anything other than changing the oil on cars, or selling them way over MSRP. I have been putting off getting my car serviced for a while as I had been dreading the car dealer service ‘experience.’ I need not have worried. I was met at the Ellis service entrance at the time of my appointment by Jerry the manager. It was a great welcome and he was super helpful and positive. He made had sure I knew exactly where to go. I then proceeded to the service desk where I was met by Eder. We d discussed a few things that my car needed and did the paperwork. The service really was amazing and really fast. A few hours later Eder called me and went through the specific list of things that needed doing. He managed to get most of it covered by the warranty, and gave me the choice of what was and what was not essential of the remaining items. He gave me a fair set of options and prices. It was also great to find out that Eder is really knowledgeable, it like I was speaking directly to the mechanic. Throughout the process, the communication by text and phone was really fast and impressive. I seriously wish my local dealer was as good as the guys at Ellis. Fortunately, I am happy to travel to the other side of town to have these guys look after my car. The level of service and the quality of work was exceptional. As was the final modest price for the additional work done. 12 stars out of 10. Nicolai