Used Dodge Durango R/T for sale near St. James, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

Great experience I recommend this place to anyone interested in buying a car, my daughter loves it

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

I was looking for a change for a lease and choose to go with a Jeep Renegade. The first dealership I visited was Milford Auto Group and they took excellent care of me, exceeding my expectations. My salesman, Mark Setaro went above and beyond to get me an extraordinary deal on a loaded Renegade, even though my intention was to go with a base model, they made a great deal possible for my means and for that I am very grateful. I look forward to building a relationship with this dealership. very good feeling all around. Thank you again! ~mike

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

My husband purchased a truck a few weeks ago from JTL in selden and it was the best experience we’ve had at any dealership in years. Everyone there was patient and really accommodating, we had some hiccups while getting approved for a loan but they helped us in any way they could, all while making sure we were still comfortable with the payments we’d have to make. The truck is exactly what my husband wanted and everything about this process was amazing, thank you JTL!

Best car I've ever owned, and I've owned quite a few personally as well as company vehicles. This car is simply the best and I plan on keeping it a very long time.

Great services. Very profesional and friendly. Everything is top notch. My experience was phenomenal, would definitely recommend it.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

Great dealer ship have good customer service and they are very helpful and help you out as best they can and make sure you have a great experience Thanks a lot to the sales people

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

They respected my decision-making process, giving me space when I needed it but being available when I had questions

I have always thought of the Durango as a sharp looking automobile. I had recently traded my 2012 Camry for a 2023 Camry but soon became tired of climbing out of the car, so I looked for something I didn't have to climb into, nor out of. The 2022 Durango GT+ (new) was the ticket. It had the ingress and egress I was seeking, the amenities the 2023 Camry XLE had, and the space to carry my two dogs, as well as people passengers. The vehicle is AWD, gets about 22mpg commuting to work, and around 25-26 on the Interstate and other highways. I love the quiet ride, the smooth suspension (yes, in town with crappy city streets and intersections it isn't as smooth as the Camry). The Pentastar V6 is our second experience with the engine which has never failed or had issues. The leather seating is comfortable, the AC works well, though the old R-34 was a better refrigerant. The UConnect 5 / 10.1 system with navigation, SiriusXM, etc is great, I just wish it had a CD player, yeah, I know I can stream, BT, or aux it, but I do like to play my CD collection too, without having to rip the music onto my phone... I'd buy it again!

I think they were all fantastic, in the fantastic way they treated you stood out you couldn't help but notice, the only thing that was wrong was that the Jeep renegade was just so far away that I wouldn't be able to afford the fee to get it delivered to me

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

This dealership was pretty good , friendly staff , and very clean facility. I leased 2 vehicles from them , sid Syeed was very helpful, I recommend him to anyone who is looking into this dealership, he’s very good , and he will let you know specifics and get you into a car that fits your budget.

I FIND THIS VEHICLE TO BE RELIABLE, GREAT PERFORMANCE, EASY TO OPERATE, NICE INTERIOR AND VERY COMFORTABLE. THE PRICE WAS AFFORDABLE AND HAD MANY OPTIONS. I DEFINITELY WOULD RECOMMEND THIS VEHICLE

Great service very knowledgeable and helpful. Appreciate the help and will definitely recommend to friends

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Bought a 2021 Dodge Durango Hellcat and it’s worth it fastest 3rd row suv in the world makes a beautiful noise when you take off almost godly insanely fast and break your neck head turner people have to literally look twice to make sure there seeing what they think there seeing

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Just bought a new Dodge Durango, love it so far but only have 300 miles on it and can't say much other than it being really nice to drive, very comfortable. Dodge styling far exceeds the other SUV's out there.

Returned a lease and leased a new Jeep Wrangler with ease. The process was seamless. Would recommend this dealership for all your car needs.

Great place great people and kemo was a great help thank you for the great truck

My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

This one year model, 2021 Hellcat Durango is a beast! The sounds, feel, utility, comfort, quality and look are all Amazing. Highly recommend this vehicle

Honestly enjoyed this car buying experience! Just bought a brand new Altima from Jaz! No pressure at all, would definitely recommend her and this dealership to all my friends and family.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.