Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
I love this car
by Jodi from Ellwood city, Pa
January 12, 2019
Exactly what I was looking for in a vehicle. Enough room for the family. Rides great and has enough room for all. Would recommend to any family
Bought my 2nd car from Napleton Iinfinity of Augusta. Errick was excellent and provided a satisfactory buying experience. Thanks to Cam and all his staff. I feel at home when I arrive to purchase or for routine service .
Blacktop Model is the BEST!
by Creiy from Akron, OH
September 14, 2018
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
I was due for a ???new to me??? car and found one online. It was exactly what I was looking for. The used vehicle was detailed and cleaned up nicely. I traveled from Lexington to Edgefield and would do it again for the great no hassle experience. The staff took time to explain the features of the car and show me how everything works. They even synced my phone. Thank you so much. I love my new Edge.
SUV that doesn’t feel like it
by Randyb from Greensboro, NC
November 5, 2018
The Durango looks like an suv on the out side but on the I side, it feels more like a sports car. I love it. It is very plush with all the latest technology. I couldn’t be more pleased with it.
I was looking for a specific type of car and found one there that had to be brought to the dealership. It arrived on my sales persons day off and he came in just to show it to me...on his day off. There was never any pressure the staff was straightforward with no pressure. The best care buying experience I have had.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
Very honest, helpful, friendly and very easy to deal with. I called Joe and he had everything ready by the time I got there. Janet was patient and answered all my questions and was honest and very good to work with.
A Lotta Bang For Your Buck.
by FIRST-TIME DODGE OWNER from GURNEE
November 26, 2018
I've put over 200k miles on the 5.7L V-8 HEMI Terrific POWER AND RELIALBILITY!! I was suprisingly very pleased with the Durango. Still looks very good inside. The only complaint is the typical Dodge rust around rear wheel wells and doors.
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