Used Dodge Durango for sale near Jersey Village, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

Salesman knowledgeable about vehicle we purchased and answered any questions arose. Salesman was very happy to show me as many vehicles as I wanted to look at or drive.

Salesman responded to my inquiry about a RAM truck within 1 day of me submitting it.

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

I recently bought my car from Francisco Moreno he stands out as an exceptional Chevy car salesman thanks to his genuine dedication to customer satisfaction and deep brand knowledge.

I purchased a car from Verna, and she was super helpful throughout the entire car buying experience. If you need a car come see Verna!

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

As with many auto dealership experiences, my interactions with Shottenkirk Nissan had its ups and downs. However, I am giving 5 stars because there were two people that made the experience that good; our salesperson, Sommer, and the GM, Harmon. These two went above and beyond to answer questions and make us feel like our business was important to them. I highly recommend visiting the dealership to purchase from Sommer. She never pressured us or made me question whether she would just say whatever I wanted to hear to buy a car. She was honest, polite, and helpful. That is something that most salespeople lack greatly. Harmon assisted in the finalizing of the deal by being genuinely helpful during trade in process and answering all of our questions accurately about fees and taxes that appear on the buyers order. He eliminated the tricks and nonsense that many dealers do to grab a few extra bucks during the buying process. Thank you, Sommer and Harmon.

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

I had a terrific experience buying a new/used car from Mohamad Rahal recently at Jeff Haas Mazda, 16711 Katy Freeway, Houston TX 77094. I had just been burned by two other dealerships that did not hold the car for me until I got to their dealerships to negotiate a purchase of the car I wanted to buy - the 1st dealership I called I said I would be there in +/- 3 hours and the 2nd dealership I called I said I will be there in +/- 20 minutes. When I arrived at both dealerships they both told me they have "bad news and good news". The bad news is they just sold the car I asked them to hold me and the good news is they can sell me another car - at both of these dealerships they were young inexperienced salesman. Mohomad is an experienced professional and has been in the car industry for decades and does business "the old fashioned way". Mohamed held the car for me I wanted to buy until I got all my financing in order to pay cash for the car. Mohamed clearly explained each line item on the "Vehicle Buyer's Order" and also the additional lifetime engine warranty I purchased. The finance department also made doing business efficient and simple. I recommend buying a vehicle from this dealership. Richard B 12.30.2024

This was my second vehicle purchase from Autonation. The buying process and sales team are very experienced and knowledgeable. I believe my trade was fairly evaluated and the new vehicle price was very competitive,

Katy Toyota rocks! Here's a shout out to Marci Simpson, who helped us better understand the many options for leasing one of their new cars. She was pleasant and friendly and a delight to work with. Never felt pressured--really appreciated her honesty and patience explaining details of several options we had. She genuinely cared and was committed to meeting our needs and we feel much better knowing what is financially attainable and practical. Past experiences with other car dealerships for me have not been good and none come close to the great service she provided. Hope to lease a Corolla Cross or other hybrid soon as we're working to get our finances in order. Really appreciate her time showing the new hybrids available. Will definitely come back to see her when we are ready to move on this. Great dealership, friendly professional people there.

Mark, Got My Car In N Out N A Timely manner. Car Wash Washed n Cleaned. His People Skills Were Outstanding. His Customer Service Skill Were Outstanding.

Excellent service to replace battery, just took a bit of time. I purchased the vehicle from this dealership in 2016 and have been visiting them since then.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

Shane Mayer was wonderful. He treated me like a friend and was very professional, knowledgeable and courteous. I will ask for him next time I need service.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

Bought a 2021 Dodge Durango Hellcat and it’s worth it fastest 3rd row suv in the world makes a beautiful noise when you take off almost godly insanely fast and break your neck head turner people have to literally look twice to make sure there seeing what they think there seeing

I have enjoyed my 2019 Dodge Durango have had a lot of pleasure worry about everything being electrical but so far very happy will be traveling to Florida in next month can’t wait to see how it handles.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

This will be my fourth purchase from Drive Time SW Frwy. location. Always excellence in service, sales, inventory and delivery. Dre, my Salesperson is hooking me up now :)

Best car I've ever owned, and I've owned quite a few personally as well as company vehicles. This car is simply the best and I plan on keeping it a very long time.

I've purchased two vehicles from this dealership and have had awesome experiences both times. No pressure, no tactics, no "let me check with my manager", just friendly, honest, efficient service. I WILL be back!

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

In love with my vehicle and couldn’t be any happier with it! Lou Fusz is the place to go if you want to be treated with respect!

The Durango drive ability is very good, power is very adequate. But the cam shafts developed a ridge which caused a loud ticking noise. They had to be replaced. This was an expensive undertaking. In a low mileage vehicles. Dodge should pay me for my expenses.

The service and staff was great. They helped me find the vehicle of my dreams. I definitely recommend them. You will not be disappointed. E

I have always thought of the Durango as a sharp looking automobile. I had recently traded my 2012 Camry for a 2023 Camry but soon became tired of climbing out of the car, so I looked for something I didn't have to climb into, nor out of. The 2022 Durango GT+ (new) was the ticket. It had the ingress and egress I was seeking, the amenities the 2023 Camry XLE had, and the space to carry my two dogs, as well as people passengers. The vehicle is AWD, gets about 22mpg commuting to work, and around 25-26 on the Interstate and other highways. I love the quiet ride, the smooth suspension (yes, in town with crappy city streets and intersections it isn't as smooth as the Camry). The Pentastar V6 is our second experience with the engine which has never failed or had issues. The leather seating is comfortable, the AC works well, though the old R-34 was a better refrigerant. The UConnect 5 / 10.1 system with navigation, SiriusXM, etc is great, I just wish it had a CD player, yeah, I know I can stream, BT, or aux it, but I do like to play my CD collection too, without having to rip the music onto my phone... I'd buy it again!