Used Dodge Durango for sale near North Valley Stream, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

All employees were helpful and kind. There was a bit of a wait but they got me in and out as quickly as possible on a busy Saturday. With the car I wanted

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

My family has bought vehicles from the Bayside Dodge Jeep dealership in the past and have always been pleased with the smooth service, however we have never had to bring any vehicle purchased from them to their service department, as we haven't had any issues. After purchasing a used Jeep Wrangler from a private sale, I noticed it had a transmission leak and had trouble finding a shop that would do the extensive repair. I ultimately decided to bring it to the bayside dodge jeep dealership to ensure the job would be done correctly and was more than happy with the process and result. The service managers Bob and Eddie were extremely helpful and attentive, and went out of their way to keep me updated and informed with the status of my car. They got the work done fast and at a reasonable price. My 2008 jeep wrangler now runs good as new! Thank you to Alan Fass and your crew at Bayside Dodge for your great costumer service, I would highly recommend anyone who needs a repair or new vehicle to give Bayside Dodge your business!

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

The staff and service was great, Ralphy, Haile Rodriguez and Sergio Nunez made it possible for me to get my dream car... Wide body SRT HELLCAT....

I recently rented a 2023 Dodge Durango GT RWD for a summer-family vacation. I was impressed by its smooth ride, comfort, and overall refinement. The SUV felt economical yet luxurious, with surprisingly wide interior space. I particularly appreciated the third-row seating, which was designed thoughtfully to provide ample legroom without increasing the vehicle’s overall length. After this excellent experience with the rental car in Florida, I’ve decided to buy a new Durango GT Plus AWD. I really like it and believe it will remain a trusted companion for a long time—more enduring than the average vehicle.

My service advisor was very knowledgeable, professional and friendly. My service was done on time as well.

I have always thought of the Durango as a sharp looking automobile. I had recently traded my 2012 Camry for a 2023 Camry but soon became tired of climbing out of the car, so I looked for something I didn't have to climb into, nor out of. The 2022 Durango GT+ (new) was the ticket. It had the ingress and egress I was seeking, the amenities the 2023 Camry XLE had, and the space to carry my two dogs, as well as people passengers. The vehicle is AWD, gets about 22mpg commuting to work, and around 25-26 on the Interstate and other highways. I love the quiet ride, the smooth suspension (yes, in town with crappy city streets and intersections it isn't as smooth as the Camry). The Pentastar V6 is our second experience with the engine which has never failed or had issues. The leather seating is comfortable, the AC works well, though the old R-34 was a better refrigerant. The UConnect 5 / 10.1 system with navigation, SiriusXM, etc is great, I just wish it had a CD player, yeah, I know I can stream, BT, or aux it, but I do like to play my CD collection too, without having to rip the music onto my phone... I'd buy it again!

This dealership was pretty good , friendly staff , and very clean facility. I leased 2 vehicles from them , sid Syeed was very helpful, I recommend him to anyone who is looking into this dealership, he’s very good , and he will let you know specifics and get you into a car that fits your budget.

Carlos was awesome. Helped me find the perfect car for me. Then the buying process was easy and the finance manger was so helpful to work with our budget

I awaited the order date for this vehicle for over a year. When the first day of placing orders arrived, I sped to my dealer for the opportunity to make the order, since each dealer was limited to very, very few orders. Four months later, it arrived. As I approached the dealership, several people, both customers and sales personnel, were gathered around my 710 Durango Hellcat. The vehicle was the focus of everyone's attention. When I approached my vehicle and made known that it was mine, quite a few onlookers were shocked to see that such a truck had been ordered by a 75 year "young" woman. Being a "hot car" buff since 16 years of age, this vehicle is the ultimate. Everyone agreed that my body paint selection was perfection: black with wide black matte stripes outlined with narrow red stripes. Along with my 2008 Pontiac Solstice GXP convertible stick- shift, what more do I need? Just a footnote: NASTY is part of my license plate reading.

Mr Perez , was Awsome ! Handled my needs from a to z . Highly recommended ! Great place to buy a car . Excellent customer service and plenary of used cars and trucks to choose from !!

I have purchased or leased three (3) vehicles from Dana. In an industry that is often maligned or misrepresented I had the distinct pleasure od interacting with Mr. John Daly. Mr. Day is a consummate professional with broad and comprehensive knowledge of his profession. I use the word "profession" simply because with representatives like Mr. Daly, the perception and status of the vehicle sales business is raised to the level or a true profession. As an attorney, I interact with people on every level on a daily basis. In the often confusing and even stressful word of vehicle purchase, Mr. Daly exhibited the calm professional knowledge, courtesy and demeanor that made MY purchase a pleasure! Mr. Daly has confirmed my loyalty to Dana as a lifetime customer!! Thank the Dana management and Mr. Daly!!

The best Sales men IVAN EVERYONE MUST GO SEE HIM HE IS VERY TRANSPARENT AND VERY PROFESSIONAL …. He makes you feel comfortable and made the process so smooth I recommend you ask for him and send your friends and love ones you will be happy with his services

They respected my decision-making process, giving me space when I needed it but being available when I had questions

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Ahíleen was a great help today! It was super busy but she took her time with us

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

Great experience I recommend this place to anyone interested in buying a car, my daughter loves it

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Excellent experience Eddy is a great man with a great personality He doing excellent work Nice work keep going

From the finance team, the sales department, the consultant, and the manager, everyone is so professional and ethical in doing their work. I was initially interested in choosing a Honda model. After telling them about my requirements, he provided me a review of other cars that may also suit my preference and is superior in some areas. He gave me enough time to test drive and inspect the car. He never pressured me in buying options that will only spike the cost.

All the guys in the location were fantastic and made my purchase work for what i was willing to do. stayed late and were very professional

Bought a 2021 Dodge Durango Hellcat and it’s worth it fastest 3rd row suv in the world makes a beautiful noise when you take off almost godly insanely fast and break your neck head turner people have to literally look twice to make sure there seeing what they think there seeing

Excellent team advisors Christopher, Jonathon , Jacob , Maggie , Brian ....Never Underestimate THEIR Value to your Thriving Dealership

My husband and I came into this dealership because we saw a Jeep Grand Cherokee Overland online and wanted to view it and test drive it. Michael helped us out throughout the whole process and we ended up purchasing the vehicle. I would recommend if you come in to try to get Michael to help you out.

Purchased my '17 DD GT with 25k miles on it. Have owned for around 4 years and now have 66k miles. Haven't had any issues. Routine maintenance only. Love the style and comfort. Interior seats are comfortable for long drives. Mine came with lifetime oil changes. Dealer support has been good (although we've only had oil changes so hard to say). I'm hoping this continues.