Used Dodge Grand Caravan for sale near Prospect Heights, IL

Joey was good to work with as we as the staff, thank you- would go back again

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Great vehicle. Runs great. Would recomend. Nice interior. Great look. Rides nice. Can't wait to travel. Everybody should buy one. Can't believe I got a great deal like I did.Big ity cars is AWESOME.

I'm usually not someone who writes reviews but felt the need to since I had such a great experience here. From the moment I walked in, I was greeted with a warm welcome and great energy from the entire team. The vibe at this dealership was friendly, professional, and made the whole process feel comfortable and stress-free from start to finish. I worked with Alec Olney, and he was outstanding to say the least - extremely professional, personable, and clearly very experienced. He had answers to every question I asked and made sure I felt confident and informed every step of the way. I never felt pressured, just supported. Overall, a truly great car-buying experience. I highly recommend both the dealership and the team if you're looking for a smooth, enjoyable process.

Purchased 2019 Crew Plus with 30k in July 2020. So far only complaint is the clunky UConnect system. Having owned 1988, 1995, 2000, and 2005 model years we have always found Caravans to be sensible, reliable, all round family centric vehicles. Could spend an extra $10k or more for a comparable Odyssey (Primary cars/bikes are Honda’s) or Sienna but personally do not seethe long term benefit. As with all vehicles maintenance is key.

Always receive good service from Mathew of the Service Dept., he is very thorough in explaining what has to be done as recommended by the technician. The dealerships waiting area is impeccable clean as well as their restroom.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.

Excellent customer service. The quick response and friendly approach made the whole experience smooth and helpful. I really appreciate the support I received. Based on my experience, I recommend the Your Choice Autos in Waukegan.

I never thought Dodge built the best van of the century ! It was the most convenient in style and capacity I have even seen the only thing missing is the cruise control ! So far it’s my best caravan it’s sophisticated at first cause I am old school from a dinosaur technological disadvantage era but as times goes on owning it for three weeks it gives me and my dog a haven to transportation for all our summer journey together! I love it better than my old Chrysler minivan!

Not a more useful car ever built. Easily tows a seadoo ski boat, fold the second In third row seats down and this van swallows a 120 in wingspan remote control giant scale stop with biplane on the weekends. It is truly an amazing piece of engineering!

If you’re not looking to be served champagne and want a simplified buying experience this is the place to go! The no haggle pricing takes some of the anxiety out of the car buying experience, and if you cross check the vehicle on cars.com it will directly tell you if you’re getting a good deal or great deal or fair deal. We purchased a Porsche Cayenne from them and Dan and Brian were awesome! Thank you!!

This car meets all my needs, rides great, and I love the color! Most of all my salesman, Donnell at Fast Lane was truly a fabulous salesman!

Compré un carro muy bonito y muy amable el personal súper recomendable a todos

Only having the vehicle for a few weeks, I can see this will meet my needs. It drives and handles nicely, and has the ability to carry passengers and cargo depending on the occasion. Predominately it will be a cargo carrier for training supplies, so with the 'Stow-n-Go" seating I have plenty of room to haul my training supplies. For a 6 cylinder, it is also getting very good gas mileage (this is very helpful too)!

Amazing staff with so much selection of used cars great experience would highly recommend check them out

Just purchased another used Grand Caravan, this is the sixth one over past number of years, found it to be a very reliable and versatile vehicle. Always managed to get 300,000 Klm on each one, never had any major issues other then brakes and normal maintanence . Just purchased 2015 and in excellent condition given the year but is in Limp mode with code P1745 showing on meter. Just hoping it's under a recall , sure would like to get mobile again.

Super profesionales, me pudieron aprobar muy rapido y me quedaron los pagos muy baratos gracias

Amazing and reliable this vehicle will make it to half a million miles And it holds and sits legally seven Children and adults. All seats stow away with simple locksystem

They are in the midst of expanding their car lot and do not have a structured building. They only have a mobile unit currently on the property so it's a bit disorganized right now. Sales personnel did not seem very friendly but they also aren't pushy which I liked. Most of the cars exteriors were really dirty from a dust storm that occurred a couple of weeks ago. They have a large inventory of vehicle choices.

Quick and easy! Recommending to everybody who need profesional service from beginning to end! Sasha

Our family loves this van. Performs great in the winter and feels very safe and comfortable. Great on gas especially for the amount of power under the hood. Once this one dies, I'm buying another without a doubt.

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process.

I had 6 of these in the last 15 years. Mostly do breaks, change tires and fluids. NEVER in any of these did I have a transmission issue. Love the stow away seats. Plenty of power in the V6 3.6L engine. I sold 5 of these, and got only thanks. Was never stranded, Countless Florida and Canada trips, Great family car.

Sheri was excellent and accommodating to deal with since we had an insurance claim to deal with to purchase our next vehicle. I would highly recommend the dealership and asking for her.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Good looking van,however, the rear electronic locks on both rear side doors failed within 4 months of each other and the Chrysler consumer center denied to pay the repair costs despite their recall letter saying they would consider reimbursement. Technicians taking the call were accusatory and discourteous. Repairs were $2200

Dealership experience was fine. I have a few suggestions to make it better. 1. Have the car I was scheduled to view washed before I arrive. Second suggestion is to have more gas in the car as I was only able to drive a few miles before I had to stop to get gas. Other than that the experience was fine, people nice, car pretty much as described.

This is a great van. Stow and go seats mean tons of room. Driver seat is fully powered and very comfortable to sit in. Without a doubt the most comfortable vehicle I have ever had.