Used Dodge Journey for sale near Forest Lake, IL

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

I recently assisted my daughter and her husband in purchasing a new Chevy Trax at Golf Mill Chevrolet and it was one of the best new car buying experiences I have ever had. I contacted Christopher over the phone based on his excellent reviews and set up an appointment and from that point forward I was extremely impressed with Christopher's communication, honesty, product knowledge and professionalism. On the second contact both my daughter and her husband were able to be there and they too were very impressed and satisfied and they purchased the vehicle. Christopher is very detailed to make sure all steps of the purchase and delivery process were completed including a tour of the dealership service department and introduction with the Service Manager and Service Advisor. All other employees we encountered at the dealership were also very friendly and efficient - finance, sales manager, cashier and other sales staff. I worked for GM for 31 years and purchased many, many new GM vehicles and again this was one of the best ever purchase experiences!! Bill S

Great car mines a 2012 and has around 149k miles and is running great barley any issues and it is also the v6 model which is good

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

Honda on Grand makes car buying easy!! Tom K was wonderful to work with. I have bought two cars from him and would definitely go back to him. He listened to my concerns and addressed everything in such a friendly and courteous way. I would recommend this dealership to others.

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

Very smooth experience. Seann is an excellent young salesman. Darien will do anything to work with you. Erick, the manager is very accommodating. A++++ dealership.

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

We love our new car!! Went to look today and left w a 2020 Dodge Journey! Love it! Great service at Stew Hansen!! Thanks to Monte for all of his help and assistance!!

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Great to work with, not pushy on upcharges, fair pricing. Got the Grand Highlander hybrid XLE and am very happy with it so far

Now, I did just purchase this car, just a couple of months ago, and even though it's an older car, it only had 55,000 miles when I bought it, and I purchased a 5-star warranty as well. First, I'm probably being a bit bias, b/c I'm a Dodge fan, due the Nitro I had previously. But so far, the other reviews I've read are pretty much spot-on. Mine has the 2.4L 4-cylinder. It's not as good on the gas mileage as other 4 cylinders, from the Reviews I had already read, b/c the Journey is heavy, but for me, it's also less to fill up than the 3.6L, 6 cylinder Nitro I owned previously. I also wouldn't take it on any sharp turns either. As other reviews had said, the engine does make some noise, but it's not that big of a deal to me. However, unlike the other reviews I had read, I have plenty of space as a driver, it's not as compacted as I thought it would be, but the cargo space has plenty of room, just like I've read. The infotainment system is really good too, just like the reviews I'd read had stated. I have SIRIUS, don't know how, I'm not paying for it, but if it's a feature with this car, fantastic, BB King's Bluesville station is on constant play, as other stations are too. It doesn't have the vehicle backing system nor an AUX connector that most cars now have, but it's a 2015, and the Journey wasn't Dodge's most elite model either. However, so far, I'm growing into this car, and glad I purchased it. I'll probably get the Hornet next. Ha.

I had a stress-free experience today buying a used car. When does that ever happen? Dan and Juan at Fortune Motor were delightful to work with. I approach most things in life hoping for balance and positive outcomes for all. I paid a fair price. They gave me a fair value on my trade. Best of all, they don't apply hidden dealer fees like so many others. The whole experience was pleasant. I hope to buy again from Fortune when I am ready for the next upgrade.

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

I've had my 2015 Dodge Journey AVP for 4 and a half years now and I've Never had any mechanical issues what so ever. Just normal wear and tear, like tires, an alignment, wiper blades and oil changes is all I've had to do. I gets pretty good gas mileage and handles snow like a champ, being front wheel drive. I'd recommend this vehicle to anyone wanting a good reliable SUV. It's not like my Denali that I lost in a rear-ended crash, but it's a solid vehicle!!!

Julian was great he helped us get into the right car. getting there we weren't sure if this was the car for us until Julian showed us all the features the car had. it was everything we were looking for. I will definitely go back when it comes time to buy my next car

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

Overall, the experience was very good. We purchased the car from Mo, a polite, soft spoken man that gave us zero pressure during the entire sales process. His communication was excellent throughout the process. The car needs a bit of work, but it was listed at a great price. He offered an optional extended powertrain warranty, and fixed a worn-out serpentine belt when a local mechanic pointed it out during a pre-sale inspection. Thanks!

I absolutely love my Journey!! I live in Michigan and the roads can be very slippery and have a lot of snow at times. This vehicle handles so well in the winter !!

Great experience from beginning to end. No pressure at all, very professional staff, and smooth process. I would definitely buy there again.

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

I bought my 2013 journal avp brand new, and now have 123,000 miles on it. Haven't even changed brakes yet. Still original brakes on it. Just regular maintenance, had minor issues, wheel bearing, throttle body, and new battery and tires. Great car, comfortable. 4 cylinder engine is good on gas but very sluggish. Definitely would recommend V6 engine.

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

I bought this car with 70,000,when it was one year old. It has been very reliable, I still use it and I am at 250,000 miles right now. I did have to do a transmission repair at about 150,000, and I do have a small oil pan leak right now at 250,000. Both of these fixes are not unusual for the number of miles they have. I use it for my every day commute of about 50 miles/ day, and have traveled all over the US with it and used it as a ride share vehicle for a period. So I will say I am very happy with the overall purchase and reliability of the vehicle. It has been great for my family of 5.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

I bought this car last fall of 2020, its the GT model has 33000 on it i bought it with 30000 I was looking at another Dodge Ram, trucks are mote expensive now, so this car has great handling, 283 horsepower Pentastar V-6, 18000 grand I paid for it pretty cool car actually