Used Dodge Journey for sale near Matteson, IL

I always have bought my cars here even back when it was Schaffer and now Webb. John B. and Jim C, in the service department have always taken such great care of me whenever my vehicle needed repairs. Recently, I purchased a new vehicle and Jon C. did a wonderful job showing me choices that would best suit my needs. He was extremely patient with all my questions and always followed up with a phone call to make sure I had all the information I needed.

Love all of the features of this journey and the built in coolers in the floor is awesome very comfy and roomey so many cool features love my journey.❤

I was happy with the service that I received Guillermo and Frankie were cool to deal with. It was straight forward no pressure i got the car i wanted in the color I wanted and I didn't feel pressured.

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

We received great customer service and were very well looked after. Our vehicle was clean and ready to drive when we collected it. Thanks

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

Joe was great over the phone, Dan was great in person. Showed me several SUV they had, and very really knowledgeable

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

Great service from Zamar, he was extremely helpful, polite, cheerful, and professional. Nothing was too much trouble, and the whole team was very supportive. I would certainly recommend them.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

I received excellent support throughout the entire process. Everything was handled professionally, smoothly, and with great attention to detail. It truly was a fantastic experience, and I wouldn’t hesitate to highly recommend them to anyone looking for top-quality service.

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

When I walked in on Dominic doing a little dance to Shoop (Salt-n-Pepa) I knew this was the place for me. They added no crazy fees to my deal like other stores tried doing during this car shortage. Would come back again.

We love our new car!! Went to look today and left w a 2020 Dodge Journey! Love it! Great service at Stew Hansen!! Thanks to Monte for all of his help and assistance!!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

I brought my 2014 Dodge Journey limited 2 years ago, absolutely love it. I take it in for regular maintenance and everything runs great. It is speedy and feels like you are floating down the interstate. Love the 2 row seating, the back row that folds down and the HUGE trunk area. There is also soo much storage in this thing. Only issues I have had with it is my rear tow just went out and I have a small exhaust leak. But I will not trade this thing in until she dies. This is the best car I have owned. Heated steering wheel and seats, outlets in back, power seats, rearview backup camera and the sunroof are all awesome. For the price you pay you really get more than what you think. Put new tires, rims, brakes and rotors and now it looks even better. So happy with it

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.

Absolutely great people to do business with, From my first inquiry to the final purchase of my vehicle, the entire experience was handled with professionalism and genuine courtesy. I highly recommend them to anyone looking for a smooth and pleasant transaction.

3 row seats is a plus. Extra room for gear and groceries next to the used 3rd row seat is cool. Air conditioning is super. No problems with mechanical or electrical yet. Ride comfort is real good. Getting over 20mpg in city. Hope to keep this car for many years.

Had a very good experience with Amar while getting my first car. He explained all the steps clearly and made the whole process smooth and stress-free. I really appreciated his professionalism. I would definitely use his services again and highly recommend him to others.

Its a great vehicle for smaller families. I have 4 children under 10 and can fit everybody in ALMOST comfortably. The 3rd row seating leg room is very tight. Other than that, it's great. Not the fastest vehicle. But its not slow and has enough grunt to pass anybody in a timely manner. Seats are supportive with mild bolstering in the front. The audio system is good enough that im not constantly thinking about upgrading it. In fact the stock speakers have very clear definition at higher levels which kind of blew my mind a bit. All in all its been a very reliable car.

had an excellent experience at the West Chicago Auto Mall. The staff was professional, friendly, and made the entire car-buying process smooth and stress-free. They answered all my questions honestly and helped me find the perfect vehicle within my budget. Highly recommend to anyone looking for a reliable and trustworthy dealership!

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

I am very surprised to how well I was treated at this dealership working with John Q. I had gone to other dealerships and they pressured me to buy so I left but when I got to West Chicago Auto Mall, I felt zero pressure and decided to do business with them because of it. They have so many cars and the best prices in town. I would highly recommend to my friends and family to come here and buy a car! Financing was great. They got me in and out pretty quick at a very good interest rate. I am extremely satisfied which is why I am writing this review. Thank you West Chicago Auto Mall.!!! Highly recommended!!!!

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

I had a great experience working with West Chicago Automall, Christian was very helpful and made the process very easy even though I didn’t end up buying the car but they are very helpful and run everything smooth they don’t pressure you at all!

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

I went to West Chicago Auto Mall to check out a car. The car was clean and looked great in person. Rodrigo was really chill and easy to talk to he answered all my questions and didn’t pressure me at all. Overall, it was a smooth experience.

I bought this car with 70,000,when it was one year old. It has been very reliable, I still use it and I am at 250,000 miles right now. I did have to do a transmission repair at about 150,000, and I do have a small oil pan leak right now at 250,000. Both of these fixes are not unusual for the number of miles they have. I use it for my every day commute of about 50 miles/ day, and have traveled all over the US with it and used it as a ride share vehicle for a period. So I will say I am very happy with the overall purchase and reliability of the vehicle. It has been great for my family of 5.

I checked out a couple of cars, and they brought them out really fast. The prices were very reasonable too. I’m planning to buy my car from them.