Used Dodge Journey for sale near Matteson, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

The technicians, sales people and everybody at Naperville Chevy are just great!!! Totally different from other dealerships! They are a one of a kind dealership! Loving my 2026 Colorado!

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

TY was and amazing help to me! He is in fact a real like rockstar who made this complicated process the easiest it could’ve been!

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

We received great customer service and were very well looked after. Our vehicle was clean and ready to drive when we collected it. Thanks

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

The purchasing process was handled efficiently and professionally. I appreciated the sales executive’s patience, strong knowledge, and courteous approach throughout. Very happy overall 🤩 Thank you

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

Bought new 2014 and have lifetime warranty that only costs me $100.00 to fix it. I have already paid for the warranty and more. Knock on wood. Only 80,000 miles on it and looks great!

Recently purchased a car from Wild Bill’s Auto Sales & Parts, and Amer was amazing throughout the entire process. He was always available, responded quickly to any questions, and was extremely informative. Amer gave clear, detailed instructions on the purchase process. Highly recommend—thanks, Amer

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

The moment I walked through the door, I knew this was the dealership for me. First things first, no pressure! I was braced to be swarmed as soon as I walked. But no, just a wide selection of vehicles, chill sales people and most importantly no pressure to buy. I told them the car I wanted to test drive. They copied my license, gave me the keys and plates and sent me on my way. The car was perfect with a few items to be addressed. They resolved all issues without any pushback. Gave me a fair price on my trade in, and sold me a wonderful car. I am happy! I highly recommend Rides Unlimited! Thank you Steven Partida and Karl Wilfinger for your assistance.

Love all of the features of this journey and the built in coolers in the floor is awesome very comfy and roomey so many cool features love my journey.❤

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

I brought my 2014 Dodge Journey limited 2 years ago, absolutely love it. I take it in for regular maintenance and everything runs great. It is speedy and feels like you are floating down the interstate. Love the 2 row seating, the back row that folds down and the HUGE trunk area. There is also soo much storage in this thing. Only issues I have had with it is my rear tow just went out and I have a small exhaust leak. But I will not trade this thing in until she dies. This is the best car I have owned. Heated steering wheel and seats, outlets in back, power seats, rearview backup camera and the sunroof are all awesome. For the price you pay you really get more than what you think. Put new tires, rims, brakes and rotors and now it looks even better. So happy with it

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

I bought my 2013 journal avp brand new, and now have 123,000 miles on it. Haven't even changed brakes yet. Still original brakes on it. Just regular maintenance, had minor issues, wheel bearing, throttle body, and new battery and tires. Great car, comfortable. 4 cylinder engine is good on gas but very sluggish. Definitely would recommend V6 engine.

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

Chuck Was Amazing!!! I Have Had Some Trouble With Credit In The Past Chuck Got Me A Great Rate And Perfect Payment Dealership Is Wonderful Too Not Your Typical Used Car Lot Very Clean And Modern And There Cars And Trucks Are Very Clean

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

Jim and James father and son very professional duo I want to thank you both so much for working with me and being so present in your jobs. Thank you both so much.

We love our new car!! Went to look today and left w a 2020 Dodge Journey! Love it! Great service at Stew Hansen!! Thanks to Monte for all of his help and assistance!!

Just visited West Chicago Auto Mall grades please huge selection of cars Salzman was great. Will recommend it to my family and friends grades please if you’re looking for a car.

3 row seating, v-6, 6 speed automatic, keyless entry, pb start averaging 23 mpg, comfortable on long trips all for less than $25K out the door

Julian was great. He even took my car to a pre pruchase inspection to make sure it was the perfect car for me. Will definitely buy my next car from ace motorworks

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

Great job in and out. IT'S been a good experience so I will let people know.

Bought new in October 2017. 85,000+ miles. Needs new set of tires (previous set went 40,000+ miles) and a new battery (original battery dying after 69 months). Otherwise just (full synthetic) oil changes and routine maintenance. 2.4L 4-cyl. engine/4-sp. automatic trans. runs strong. 21 MPG in town, 30 MPG on the highway. Good winter traction with the right tires. Nothing inside or outside has fallen off that wasn't helped off by road debris. I wanted basic transportation without all the bling - this vehicle has more than filled the bill.

It was very nice but sadly took a long time to just get started and couldn’t really negotiate

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

A very easy and enjoyable car-buying experience. The service was quick and reliable, and I was given all the information I needed. I would definitely recommend it to everyone.

So far pleased with the vehicle . Wish it had running boards , front and second row grab handles , and hands free opening and closing of hatch

I received thorough and professional information about the car and was carefully guided through each step necessary to move forward with buying the vehicle. The explanation was clear, detailed, and helped me understand exactly what to expect throughout the process. Thanks

This SUV meets all my needs. It has spacious third row seating, plenty of cargo storage compartments, several 12v plug ins, USB & aux ports. It rides smooth and the upright seating proves comfortable on long journeys! Its powertrain rates sluggish, but I beg to differ, it performs just as a V6 should.