Used Dodge Journey for sale near Northfield, IL

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Great to work with, not pushy on upcharges, fair pricing. Got the Grand Highlander hybrid XLE and am very happy with it so far

Now, I did just purchase this car, just a couple of months ago, and even though it's an older car, it only had 55,000 miles when I bought it, and I purchased a 5-star warranty as well. First, I'm probably being a bit bias, b/c I'm a Dodge fan, due the Nitro I had previously. But so far, the other reviews I've read are pretty much spot-on. Mine has the 2.4L 4-cylinder. It's not as good on the gas mileage as other 4 cylinders, from the Reviews I had already read, b/c the Journey is heavy, but for me, it's also less to fill up than the 3.6L, 6 cylinder Nitro I owned previously. I also wouldn't take it on any sharp turns either. As other reviews had said, the engine does make some noise, but it's not that big of a deal to me. However, unlike the other reviews I had read, I have plenty of space as a driver, it's not as compacted as I thought it would be, but the cargo space has plenty of room, just like I've read. The infotainment system is really good too, just like the reviews I'd read had stated. I have SIRIUS, don't know how, I'm not paying for it, but if it's a feature with this car, fantastic, BB King's Bluesville station is on constant play, as other stations are too. It doesn't have the vehicle backing system nor an AUX connector that most cars now have, but it's a 2015, and the Journey wasn't Dodge's most elite model either. However, so far, I'm growing into this car, and glad I purchased it. I'll probably get the Hornet next. Ha.

From the very first contact, through the entire sales process and right through to delivery, the service from Ramy has been absolutely first class. Everything was handled with professionalism, transparency, and genuine care, making the whole experience smooth and stress-free. Ramy was knowledgeable, attentive, and always willing to go the extra mile to ensure I was completely satisfied. The dealership itself is amazing, and the level of service provided was faultless from start to finish. This was one of the best car-buying experiences I’ve had, and I’ll definitely be coming back for future purchases without hesitation.

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

I just bought it about a month now and i really loved it crossroad 2020 Good space for me and my family Good materials for the interior Good sound isolation from outside Good looking in and out Nice ground clearance Very simple mechanics and engine I hoped if it had 6 rather than 4 gear automatic Also I'm trying to improve it's headlights weakness Blind spot warning i need it now

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

Very reliable. Great mpg and overall performance. Interior is comfortable with plenty of storage room. Love this car. I would not hesitate to buy another Journey.

If you’re in the market for a car, this is the location for you. Blanca Ceron and the team at this Evergreen location really take care of you. They listen to your needs and wants and patiently make recommendations that align with your priorities and lifestyle based on their knowledge and available financing. That’s exactly what they did this weekend when I visited. I came in undecided and left with a car I love at a price that I’m happy about. Every step of the way, Blanca made sure my best interests were kept in mind. I never felt pressured, just informed about my options. Thank you, Blanca and the EP Subaru team!

I bought this car with 70,000,when it was one year old. It has been very reliable, I still use it and I am at 250,000 miles right now. I did have to do a transmission repair at about 150,000, and I do have a small oil pan leak right now at 250,000. Both of these fixes are not unusual for the number of miles they have. I use it for my every day commute of about 50 miles/ day, and have traveled all over the US with it and used it as a ride share vehicle for a period. So I will say I am very happy with the overall purchase and reliability of the vehicle. It has been great for my family of 5.

I had a stress-free experience today buying a used car. When does that ever happen? Dan and Juan at Fortune Motor were delightful to work with. I approach most things in life hoping for balance and positive outcomes for all. I paid a fair price. They gave me a fair value on my trade. Best of all, they don't apply hidden dealer fees like so many others. The whole experience was pleasant. I hope to buy again from Fortune when I am ready for the next upgrade.

Great performance, great handling. The dual zone A/C is a really nice feature. I actually like the rearview being in the mirror, it's a good safety feature, as your eyes are in fewer places.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I have not owned for very long but really enjoy it. Plenty of room and good mpg. I would recommend to anyone wanting a small suv.

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

Mine is great on gas! I use mine for work, traveling + family and have experienced no issues besides having to fix front brake calipers. Runs + drives super smoothly. Interior is beautiful, everything works as it should. I only have a 114k miles on mine which is super nice.

I had a good experience buying my car from Chicago Cars US. Albert was my salesman, who greeted us with a friendly demeanor. Albert was knowledgeable regarding my car and answered all of our questions. Chicago Cars US staff from Albert, Jacob and Chris were friendly and very professional. I will and have recommended Chicago Cars US to family and friends.

The Journey I purchased has all wheel drive and drives great in the snow. Its very roomy and has plenty of storage even in the floor. I really like the heated seats and steering wheel.

Overall, the experience was very good. We purchased the car from Mo, a polite, soft spoken man that gave us zero pressure during the entire sales process. His communication was excellent throughout the process. The car needs a bit of work, but it was listed at a great price. He offered an optional extended powertrain warranty, and fixed a worn-out serpentine belt when a local mechanic pointed it out during a pre-sale inspection. Thanks!

I've had my 2015 Dodge Journey AVP for 4 and a half years now and I've Never had any mechanical issues what so ever. Just normal wear and tear, like tires, an alignment, wiper blades and oil changes is all I've had to do. I gets pretty good gas mileage and handles snow like a champ, being front wheel drive. I'd recommend this vehicle to anyone wanting a good reliable SUV. It's not like my Denali that I lost in a rear-ended crash, but it's a solid vehicle!!!

Julian was great he helped us get into the right car. getting there we weren't sure if this was the car for us until Julian showed us all the features the car had. it was everything we were looking for. I will definitely go back when it comes time to buy my next car

I bought this car last fall of 2020, its the GT model has 33000 on it i bought it with 30000 I was looking at another Dodge Ram, trucks are mote expensive now, so this car has great handling, 283 horsepower Pentastar V-6, 18000 grand I paid for it pretty cool car actually

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

I absolutely love my Journey!! I live in Michigan and the roads can be very slippery and have a lot of snow at times. This vehicle handles so well in the winter !!

Great experience from beginning to end. No pressure at all, very professional staff, and smooth process. I would definitely buy there again.

My vehicle has been pretty good up until two weeks ago , September 9, 2022. I experienced a no start situation with the vehicle towed to the dealership and the dealership has no idea what’s happening or watt they report bad battery no charge etc. I’m suspecting that the PCM has a bad chip due to a recall that was performed supposedly in 2018. I don’t believe my vehicle was recalled and have not received a recall notice from Chrysler Corp. so now I’ve got a dead vehicle in the shop the dealership has no concept of what’s happening and the service writer seems to be not knowledgeable enough to research the problem.

Honda on Grand makes car buying easy!! Tom K was wonderful to work with. I have bought two cars from him and would definitely go back to him. He listened to my concerns and addressed everything in such a friendly and courteous way. I would recommend this dealership to others.

Purchased mines in 2021 brand new My daughter fell in love with it because she saw the 3rd row. She rode the 3rd row twice in 2 years. She said it’s too small and not comfortable. She loves the reclining back seats. I have found a few black pieces on the inside of the truck on the floor but don’t know where they detached from. The rear view camera is small and has worked my nerves. 98% of the time it’s upside down. Other than that I’ve enjoyed it

Amazing is all I can say. Bought a 2019 Range Rover. Two other dealerships wouldn’t even look at me, but they welcomed me and made me feel comfortable. I will definitely be back when I’m ready for another vehicle.

Very nice car, interior is super sleek, it handles super well. Engine runs great. Very spacious inside 3 rows lots of leg room. Love the seat warmers!!!

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

Love my Journey but have notice several with a missing antenna and also several with foggy headlights. Like moisture buildup inside the headlight assemblies. Bluetooth doesn't always hook up. Not the easiest on gas.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I've owned the 2016 Dodge Journey SXT 3.6L V6 AWD SUV, since April 2017. Purchased with approximately 10k miles, this vehicle has been nothing but a pleasure to drive & own. I've had zero mechanical issues beyond regular maintenance (new tires, oil changes/scheduled manufacturer service, basic upkeep). I worked between Charlotte & NYC for more than 4 years, driving each way every 6-8 weeks and the car has had no problems at all. Super reliable with extra seating & massive cargo space. I now have 74k miles & still no major issues.

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.