Used Dodge cars for sale near La Grange, TX

Purchasing the truck was an ok experience . However, after that things became less than pleasant. We stopped by the dealership and pointed out some issues that that needed to be repaired. Both, the salesperson and her boss examined our concerns and agreed that repairs were required and they would coordinate the work and get us a loaner and call us when these arrangements were completed. Over a week goes by and no one from the dealership contacts us and we have to initiate a call to request an update on work on our truck.Again, another week goes by and we have to call the dealership to discuss the timeframe for the necessary repairs . We are once again informed that they are still trying to coordinate the necessary work. Days go by and we call again and were told work would be scheduled but they could not provide us a loaner car. We were told that we could hang out in the dealership till work is completed, an offer we declined. The next day we received a call from Carlos Conejo, an employee in the service department, explaining that he was now assuming the the responsibility of completing the necessary work on our truck and that he would provide us with a loaner car . Carlos called us several times that day with detail information as to when we should bring the truck,procedure of repairs , and the time frame for work to be completed. We delivered the truck the next day to Cavender’s , Carlos provided us with a loaner and would call us to report on the progress of repairs. He called us again to inform us that work would not be completed today and that work will be completed tomorrow. The next day Carlos called to tell us that the work has been completed and we can come to get our truck anytime we wish. When we arrived at the dealership we met Carlos and he took us to inspect the repairs completed on our truck to make sure everything met our satisfaction. Carlos not only oversaw the necessary repairs in a very timely manner, but, he also had our truck completely detailed. Carlos proved to be a man of his word. Carlos introduced us to the general manager. Reggie Ford, who listened to our concerns and expressed sincere disappointment in our overall experience at his dealership. Reggie also commented on how much he appreciated our frank and sincere conversation and that he will use it to help make his employees better understand the importance of good customer service. My wife and I both lost respect and confidence in the Cavender Ford dealership in Columbus, but, Carlos and Reggie have restored our faith and trust in them. With Carlos and Reggie in the building we will gladly do business there again.Thanks James

I recently rented a 2023 Dodge Durango GT RWD for a summer-family vacation. I was impressed by its smooth ride, comfort, and overall refinement. The SUV felt economical yet luxurious, with surprisingly wide interior space. I particularly appreciated the third-row seating, which was designed thoughtfully to provide ample legroom without increasing the vehicle’s overall length. After this excellent experience with the rental car in Florida, I’ve decided to buy a new Durango GT Plus AWD. I really like it and believe it will remain a trusted companion for a long time—more enduring than the average vehicle.

Carlos Conejo in the service department was very helpful, congenial, informative, and helpful. The waiting area was comfortable.

We bought this car brand new. One thing I don’t like is it has no spare tire, just an air pump. We don’t drive a lot. We have owned our car a little over two years and we have 5322 miles on it. Since we have had it the AC Compressor locked up, under warranty, replaced with new belt, then a front axle had to be replaced because the metal ring was put above the rubber boot, under warranty, the most recent our battery was dead, very cold winter, and a power steering module was draining the battery, under warranty. There is a recall on the computer screen, we never had an issue with it , but that was replaced. When we purchased this car we paid a good amount to have an extended warranty for 6-7 years after the Chrysler one is done. May be a good thing we purchased that. Everything is covered on this car, with the exception of maintenance such as brakes, oil changes, etc…. We love the car, handles nice, does well in the snow, and it looks good!!!! We have no worries, we have the warranty for the next several years. The Chrysler dealer we take it to are very nice, competent, polite fellows. I’m sure all makes and models Chevy’s, Ford’s, etc…all have manufacturing issues. Like I said this car handles nice, and looks good. I read in Italy they have Hornets as police cars. So we will give it a 4 star out of 5. Happy Motoring Folk’s!!!!!