Used Dodge cars for sale near Mentor, OH

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

We now have 40K miles on ours. We have had small issues such as a coolant leak and a blown speaker but all were covered at no cost under warranty. Performance is great. There are a few software bugs that have been getting resolved with updates.

great customer service .. mark was very helpful with everything and made my car buying process very smooth

I’ve owned 3 of the newer models and loved each one . The 2019 SXT bought new , 2018 GT bought used as well as the 2022 Scat Pack , all 3 were great cars and about to look at number 4 a 2021 SXT

Terri did a great job of reviewing all of our options and answered all questions thoroughly. She was very pleasant and I would definitely work with her again in the future.

I have had several Chargers over a lot of years, and this is the best! It is just so stupid that Dodge quit making one of their best selling cars.

I always feel I?m treated well and given proper information by the entire staff to make an informed decision on any matters above and beyond the usual service maintenance schedule

I absolutely LOVE this car! Mine is the SXT base trim with the Pentastar V6 engine, purchased used at 37,000ish miles, but it is still the best car I’ve ever owned or driven. It is extremely comfortable to sit in (I am 5’10), on par with the comfort of my dad’s old ‘87 Camaro, which was also incredibly comfortable. It’s not a cramped space to sit in and the console is a comfortable arm rest height. But family conscious buyer beware, this isn’t a family friendly car; there’s pretty much no legroom in the back of the car. Maybe if you’re short and very skinny you could fit well, but taller or heavier folks will definitely not fit in the back. I certainly struggled to fit just to pull the seat down to extend the trunk space! The headrests of the backseats are a little tall and don’t let the front seats click back up all the way unless you pull the bucket seats up really far which is a little annoying but as someone who doesn’t lug around much it’s not something I’m really frustrated with. The trunk is super spacious! It rides very smoothly on the absolute garbage roads here in Western Washington (we have some of the worst roads in the US). Still bumpy because the potholes are insane, but smoother than our my parents vehicles and my old car (2011 Kia Soul). The audio controls on the steering wheel are mounted on the back which was odd to me initially but I have quickly adapted to their placement and make use of them a ton with Apple Music. Speaking of music, the base 6 speaker audio system sounds phenomenal as it comes; loud and I can really feel the drums and bass on higher volumes which I love, though I’ll be adding a subwoofer at some point. Let the music play! The engine and transmission run and function well and shifts smoothly in both regular and sport driving mode; I love sport mode, the slight engine sound difference and touchier throttle is fun, but it does reduce fuel efficiency a bit so I don’t use it too terribly much. I do wish the car was fitted with a cat-back exhaust system so it at least has the sound of a muscle car (where’s the allure in a muscle car, particularly one that revives the classics in a modern form, that has a quiet engine?) while retaining the more dependable and fuel efficient motor. That is something I will be saving up to change out, but that’s just me; for many that doesn’t matter, but is something to note if you are an avid lover of classic muscle cars and want to enjoy its allure even if you can’t afford the higher trims with the V8s, I certainly couldn’t; but that’s okay, I still cherish this car and appreciate the reliability of the V6 as a lower income individual. One thing I really don’t like (but chose to live with as I love the car to death otherwise) is that a lot of the climate control features are “locked” behind the infotainment screen; making it a big distraction and hassle to change between max or regular air conditioning and the which fans are blowing. The only buttons for it is a dial for fan strength, an off switch, an auto button, defrosters, and the AC on/off button. The USB and aux plug ins are inside the console, which is kind of awkward, but I actually like that as it makes you put your phone in the console (unless you have a long cord, mine is coiled) which prevents it from being a distraction. There is a moderate blind spot, but it is easily corrected with *properly* angled side mirrors. All in all I love this car and couldn’t recommend it more than I do. I plan to try to make this last the rest of my life in the best shape possible. It’s Mopar or no car! 🚗

Best car buying experience I've ever had. I won't go anywhere else from now on. Gary was knowledgeable and listened to each of my priorities to find exactly what I was looking for. I'm thrilled with my new car and grateful for Gary's expertise in helping me make my choice.

We bought this car brand new. One thing I don’t like is it has no spare tire, just an air pump. We don’t drive a lot. We have owned our car a little over two years and we have 5322 miles on it. Since we have had it the AC Compressor locked up, under warranty, replaced with new belt, then a front axle had to be replaced because the metal ring was put above the rubber boot, under warranty, the most recent our battery was dead, very cold winter, and a power steering module was draining the battery, under warranty. There is a recall on the computer screen, we never had an issue with it , but that was replaced. When we purchased this car we paid a good amount to have an extended warranty for 6-7 years after the Chrysler one is done. May be a good thing we purchased that. Everything is covered on this car, with the exception of maintenance such as brakes, oil changes, etc…. We love the car, handles nice, does well in the snow, and it looks good!!!! We have no worries, we have the warranty for the next several years. The Chrysler dealer we take it to are very nice, competent, polite fellows. I’m sure all makes and models Chevy’s, Ford’s, etc…all have manufacturing issues. Like I said this car handles nice, and looks good. I read in Italy they have Hornets as police cars. So we will give it a 4 star out of 5. Happy Motoring Folk’s!!!!!

Good service experience nice new facility with all the comfort needs all people concerned were very helpful and courteous. Provided my services and washed my car.

Hi guys: This is my 4th report on this vehicle. The car is now 10 years old and has 140,000 miles on it. Our car has the 3.6 Pentastar, 3rd row seating, 8.4 inch Uconnect system, roof racks, premium sound system, DVD player, rear air conditioning, push button start, heated seats and steering wheel, back up camera and is front wheel drive only. Engine, transmission and air conditioner have been excellent. Never a problem. 30 miles to the gallon on the highway. Many suspension components have been replaced and vehicle is starting to rust around the rear wheel well. Uconnect has had issues. All in all a very reliable and very comfortable vehicle. Highly recommend it.

Vincent was great. Could have not asked for a more informative , polite young man to help with this process We will be back for our next vehicle

I love it. I’m short so I sit high.So much room in for my family..Nice size radio screen.Overall it is worth it.Runs great and very clean under the hood.

Kenyon was helpful and gave me all the information I needed to make a decision on purchasing a vehicle. I'm handicapped and there is a logistics problem for me to purchase this vehicle. Trying to make plans on purchasing this jeep because it's what I'm looking for.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Karen was great to work with. She was helpful, answered all our questions, and got us the exact car we wanted.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.

Alec was amazing he did not disappoint he helped me find what I was looking for. He was very patient with me on getting me what I wanted. He was happy and helpful I would definitely recommend him to others.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

Very friendly dealership. My sales Associate Paul Herron excellent. He was patient, kind, followed up on all my questions and offered advice and help anytime I needed it.

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

Had a tire damaged by road hazard. They got the tire, scheduled me right sway, mounted and balanced it and gave me a very fair price. This has been our experience ever since we bought our first Grand Cherokee from them

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

Fantastic inventory and customer service… worked with the new Baltimore dealership - Aaron and staff are on point!

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

I’ve had my 2024 Hornet GT for over 2 years now and I could not be happier! I’m just short of 28,000 miles. Love the sporty Dodge design with some Italian flair from its Alfa Romeo sister vehicle the Tonale. The standard all wheel drive is great along with a long list of standard features like blind spot monitor, parking sensors, lane keep assist, advanced brake assist, traffic sign recognition, 10.25 inch screen w/ wireless car play, etc. Quite the value for a car that starts at $32k! Highly recommend it to anyone!

Mario did an amazing job helping us get our Honda Accord. He was super helpful and really easy going, made everything feel comfortable and not stressful at all. Everyone at Carface Auto Sales was nice and honest about the car and the whole process. I really liked that the warranty was already included and we didn’t have to pay extra for it. That was a big plus for us. I would definitely buy another car here again. Great experience overall.

Great vehicle. Runs great. Would recomend. Nice interior. Great look. Rides nice. Can't wait to travel. Everybody should buy one. Can't believe I got a great deal like I did.Big ity cars is AWESOME.

Super welcoming staff. Asking if they can get you something to drink, even if they weren’t waiting on you. Knowledge of their products was good and super helpful. No pressure to buy on the spot like some places. Overall great experience. Shout out to Mike Turovsky!

Sales was a breeze, very informative and giving me all the answers I need. All the guys and girls super friendly and chatty. Thank you Keith

The entire team made me feel comfortable. There was no pressure and Chris O'Connor was fantastic working with us! Highly recommend to anyone looking for new or used car!!!

Great car best car I have ever driven so happy with my purchase would definitely get again in the future. Thank you for my new car!

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

I have had this '19 GT for a little over a year and 10,000 miles or so, including two long trips. It is comfortable, performs reasonably well, and has a lot of helpful features, although not "the latest." I like the look of it (Black/Chrome trim), and my impression is that they made it as close to a Minivan as possible in an SUV. It has wide-opening rear doors, storage under the seats and cargo area, and three rows of seats. My actual fuel economy is about 22 on trips and 19 around town. I am entirely satisfied with the vehicle and have had no problems at all. As for the 3.6 I am very encouraged that they use this thing in everything from the Challenger to the RAM 1500, plus the Gladiator (only motor offered). They must have confidence in it.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Good looking van,however, the rear electronic locks on both rear side doors failed within 4 months of each other and the Chrysler consumer center denied to pay the repair costs despite their recall letter saying they would consider reimbursement. Technicians taking the call were accusatory and discourteous. Repairs were $2200