Purchased a vehicle just over a year ago, staff was exceptionally nice which made the buying process easy. I now take my vehicle there(and only to Hendrickson's) for regular maintenance. The service staff is also exceptionally friendly, and it's never been more then an hour wait. Thank you for all your hard work, it truly shows.
Our heating and cooling system completely went out in our Grand Caravan. Our Thanksgiving at my Mom’s house in Ft. Wayne was in jepordy. Rose worked hard to obtain our warranty information. Dan moved the schedule around to fit our van in before Thanksgiving. We were even given a loaner van to drive while ours was being fixed. Right at 5:00 pm the day before Thanksgiving Dan called me and said your van is ready. Our Thanksgiving in Ft. Wayne was saved!! My entire family is greatful to Rose, Dan, and anyone else who helped make our Thanksgiving special. God bless you all.
The people are friendly and knowledgeable about the vehicles on their lot. They are always my first stop when looking for a new or used car or truck. Elizabeth Alma can get you on the right track when you call.
I traded in a leased Nissan Altima sr that I only had for a year. Other dealerships told me they couldn’t do it or I would be paying around 670 a month for another car. They got me in a 2016 new 2lt convertible Camaro in a gorgeous blue color. The payment was so much lower than what I expected I couldn’t believe it. The amount I financed for was so much less than I expected also. The staff were very friendly and the car drives like a dream. This dealership is the best one I’ve EVER been too. I’m 20 and I bought 3 cars so far, each new. This was the best experience I’ve had yet. I would recommend this dealership to anyone and everyone. And I already have told about 10-15 people about it. Best place ever.
Thad and his team were so helpful and knowledgeable about each vehicle I checked out. When I went through the financing process they weren't trying to push a sale (which is something I have encountered in my past at other dealerships) I felt like I was getting the best deal and never felt like I was being taking advantage of. Thank you Braun for making my car buying experience an enjoyable one. I would recommend you guys to everyone I know looking for a vehicle.
I bought and serviced with Braun for years. They do not charge "Doc Fees" like all the other dealers do and are more interested in making the customer happy than making money off them. Great asset to everyone for automotive purchases .
From the very first contact, they were responsive and attentive to what we were looking for in a used truck. We scheduled a visit to the dealer to see the truck we’d pick out online and they had it sitting out in front of the store waiting for us to test drive. Spencer was polite and asked a few questions but we never felt any pressure to buy.
We bought the truck and as time went by there were two minor things that I had overlooked (nothing that affected the truck or its performance). Texted Spencer and he took care of them right away!
Great dealer that stands behind their product
Thanks to Spencer and the Jim Dobson crew.
We really enjoyed are experiencing with buying the car we wanted and the salesman was very professional. Everything was done in a very timely fashion and we were treated as if we were Family I would definitely refer this Dealership to all Friends and Family . Thank you for the wonderful experience we had at Jim Dobson Ford
Our sales associate Kylee Thompson made our car buying experience fun and she made us feel like we knew her for along time. She was very friendly , answered all my questions and helped us with every aspect of our new car from buying, to setting up phone link and showing all the options it came with thoroughly ! We are repeat customers and this time around was way better and less stressful than the 1st time. Adriana Carlos also was wonderful and made us feel like family..he was very nice and easy to talk to and did everything for finance, to get us a great deal on our new car! We will come back again for sure!
Best experience I???ve had buying a new car. The dealership and salesman, Kaden Rice were very knowledgable and friendly. Showed us all the costs up front so there weren???t any surprise costs. I love my new KIA Sorento! Thank you Bob Rohrman KIa and all involved!
The Kia service center has been amazing. I have had numerous issues with my vehicle but the employees and technicians go above and beyond to help me. I utilize the courtesy shuttle almost every time I have an appointment. This allows me to get a ride to work and leave my vehicle to get worked on while I am at work, someone then picks me up when I am ready. I always know estimates up front and there is never any work done without my approval. I would highly recommend this service center for you auto repair needs.
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