Used cars for sale near Dover, NH

I've not been to the lot yet so can't rate anything but customer service. And their customer service is A . By far, the nicest and most honest dealership I've ever spoken to.

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

I like to thank Tim Jr and the service department for helping me with tires for my truck. As always was greeted with great customer service and the service tech did a great job . Thanks again Tim and team great experience every time.

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

Matt at Tim's truck capital was awesome to work with. He answered all my questions and was willing to work with me being an out of state purchase. I found a truck in state instead, but I'd definitely work with Matt again if I need another work truck. Great business with a great selection of trucks

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Killian is an awesome sales associate. He is professional and knowledgeable. Purchased a beautiful white Pacifica Limited right off the showroom floor.

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

I went in for routine maintenance and a minor repair. Service department folks from the desk to the mechanic on the job were, as always, courteous and pleasant. While waiting for work to be done I wandered out to look at vehicles. Had a nice chat with Mr. Poulin and my trusty salesman Aristedes. We talked about a potential trade and once Aristedes and I found the truck I wanted, he immediately went to work for me. Deals are always made with the customer's interest in mind. Our last 3 vehicles, and most likely the next 3, will come from Poulin.

I bought the 1500 Ram with the EcoDiesel engine the second day I had it the engine light came on took it in had exhaust problems had a recall so they fixed it that was.in 2019 since then had other recalls done waited over a year to get the high pressure fuel pump recall done it took almost three day no loaner got it back put about three hundred miles on it local miles one morning got in it it would not start took it back the had it for about three more day then said they found water in the fuel and now I would have to pay 12000 dollars to get the same new fuel pump replaced

I found the elusive trim level of Jeep I wanted here and was unsure of how negotiations would go. I was more than satisfied with every aspect of my purchasing experience. My salesperson Johnny was extremely knowledgeable and the sales manager Jim was incredibly flexible. The whole process was low stress and I left with my dream Grand Cherokee. Thanks Key Auto!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

My wife and I traded my truck in right after our daughter traded in her car, Bob LaBrie took care of us, he was honest and worked hard to put us in cars that worked best for us…

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

I bought my first real car at merchants and it was a great and educational experience, Damien Gutierrez sold me the car and he was amazing and explained everything so well and i felt very comfortable with the whole process, he was honest and made sure i didn’t feel any pressure, he was also incredibly quick with the entire process it took up little of my time and i was in my new car quickly.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Sales staff were very helpful and polite. Their follow up calls and honesty should be a trend setter for other dealers to follow!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Honestly I was just looking around at cars the the next thing I know I was talking to Big Mike. He was great I had to change my pick up day at a moments notice because of my job and he was very accommodating!!

It be of no secret that the Germans are behind the production of the MINI Brand. The fit and finish, drive, engineering and even smell are all very much in tune with the Brand's Ownership. The drive and sheer joy one feels from driving one of these products makes you feel like a kid again, playing with their favorite toy after a day of school. There are bigger and more expensive offerings to choose but none have the character or joy of ownership of a MINI.

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Professional and helpful people. A pleasure to do business there both in the service area and in sales. Keep up the good work!

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.

I have had my car for a few years now. I have 102k on it now. I took it in for the A/C recall and Fuel pump. My injectors were replaced as part of the fuel pump recall. I have had zero other issues, all was paid for. I am as happy with it now as I have ever been. I get a constant 35MPG combined and it has 205hp with excellent handling. I’m old, I’ve had a lot of cars. This is truly an engineering marvel. How could you get this mileage and power for that price? Do your research. I drive it very aggressively in so cal canyons etc and it makes me smile.. that alone is worth the reasonable price. Mine is stock, but my warranty just ended at 100k so stay tuned……

It all started with a phone call to your dealership and Barry answered the phone and from there we had an hour drive Barry had what we were looking for and held it for us he then turned us on to another car sales man in sorry I lost his card but he was great as well. I would for sure recommend this dealership. We bought a new car and felt satisfied with all that worked with us to get it done. Thank you all.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Very professional and accommodating car was very clean they do a very good detailing before delivery

Just got a new 2025 Tacoma SR5 in the blue slush color. I love my new Taco and Temecula Toyota gave me a smoking deal on lt. I looked around at some other trucks. The Jeep Gladiator was kind of nice but they are having major problems with them. The Nissan frontier is a nice looking truck, but you don’t see many on the road. There must be a reason for that. lol. Ford was not willing to deal on the F150 price. I’ve had a few Toyotas and Lexus and they run for ever with no problems.

Just to let you guys know we’re very pleased with the F150 Larry. We got with 214. Everybody was so courteous and kind and helped us out to get this vehicle. I appreciate it very much. I tried to make out a survey and I couldn’t get on it so I’m just letting you know this way thank you very much. I will try to get you some more customers.

I bought my 2016 Rogue SL in 2019 with 32,000 miles on it. It is now 2025 and it has 223,000 miles on it, and I still drive her daily with no issues. I have had to replace the car battery once and the fob battery twice. I also had to replace the front wheel bearings about 2 years ago. That is it! No check engine lights no engine or transmission issues, no sun roof leaks. Everything she started with still functions as well as the day i got her. This has been the best, most reliable incredible car i could have every asked for. I can not speak highly enough of the Rogue and am currently looking at getting another one and saving what is left of this one for my daughter.

Everyone I spoke with from my initial phone inquiry to the final review of the car were very friendly and professional. Almando provided exceptional customer service throughout the entire process and the Sales Manager Steve took the time to check in periodically. I could not have asked for a better experience.

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

Best buying experience I have had. From initial contact to set up an appointment to driving off the lot with a new Ridgeline just 3 hours later everyone was helpful, friendly and focused on our needs. Our salesman Richard was patient and covered even the small details well (like helping removing stickers from our old vehicle!).

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

Extremely responsive to my needs and considerate of my time. Always available for help with questions by phone too, which is very important. They make me feel valued as a customer.

Beautiful, reliable, one of the best looking trucks on the road today. 5 years of ownership. Had no mechanical or any other issues, just your regular oil changes. RAM had a couple of recalls, but those always have bee taken care of by RAM. I do recommend this truck.

Amanda Brown is an excellent representative to work with. She is knowledgeable about the vehicles and she is a great communicator. I would recommend anyone looking for a BMW to work with her. Haley helped us with the settings in our new vehicles and she was very helpful as well. They both should be promoted.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.