Used 2025 Ford Bronco Big Bend for sale near Wheaton, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

With about 3500 miles at this point, the Broco has been a great vehicle. Very reliable and enjoyable to drive. It is the Outer Banks trim package which provides a good level of options. The V6 provides good performance.

I purchased a Ford Maverick on 30 December. Nelson Hernandez was the salesman assisting me. Nelson worked a solid deal for me after finding the right model that met my requirements

Been dealing with Ted Britt Ford in Chantilly now for the past 4 years since moving here for Work. Having purchased both my car and my sons F-150 I have had nothing short of fantastic experiences! Both sales and service, and dont forget to ask them about their remote mobile service van - so much easier than wasting my morning waiting in person. I would highly recommend Ted Britt, including my sales consultant Derek Thompson and his manager Joe Britt if you're looking for an easy purchase at a fantastic price. Thanks Team Ted Britt