Used 2021 Ford Edge for sale near Wheatland, IA

Steven was awesome. I was in another state and he took care of everything and anything that popped up so I could get the car I wanted.

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I got my front and back breaks done. Quick service and Fey was extremely nice. Price wa lower than quoted at Firestone.

Never in my life have I owned a Ford but this is my second Ford Edge. A 2021 Edge ST is my second and although the Titanium version was a pleasure the ST with it's handling and performance is a step above. The Edge is more comfortable than most SUV's with much more hauling capacity. Just a great fun car to drive and quite a value.

I have been to a few different dealerships in Fort Wayne and around the country and every purchase me or my family has made has been the best from Kelley. My most current purchase, 2017 Chevrolet Equinox, was very smooth even though I was not quite ready I could not pass up this deal I got. Jacob and his coworkers were very accommodating and patient.

I had a 2018 Titanium Edge which I loved for its comfort, smooth ride, trouble free mechanics, and looks but wanted to move up to the available driver assistance/safety features. The 2021 features those nicely. I have the Titanium again which I think is worth the extra cost. The cooled seats are better than vented A/C alone. The '21 has a 4 cylinder paired with an eight-speed transmission. That is good with a small gain in gas mileage but not as smooth as the '18 six-cylinder. My main complaint is the tablet-sized control touch-screen which has all the adjustments for interior climate. It can take two touches (or a touch and a slide) to make some adjustments and can draw one's attention off the road for too long if you're not careful. The missing knobs and buttons would be way better.

A1 service clean and customer service was great and have to say the restroom was spotless.

I like this car very much with one exception. The paint quality is not good. I’ve had to repair several chips in paint. Seems like you barely touch car and paint will chip. I have Star White which is a premium color. This shouldn’t happen. Touch up paint works great! Too badI have to use it!

Very satisfied with the customer service I was given at Kendall Ford. Friendly and accommodating to customers. Kept me informed during the entire process. Would definitely recommend them.

Drives nice and roomy. But has the loudest engine rattle I have ever heard and dealer service dept says it’s normal. I’m ready to trade it it for something that’s not a ford. My 2012 edge was much quieter…I should have kept it. I bought the 2021 edge new November 2021

Easy to work with internet specialist on finding a white ridgeline with beige interior. Plus gave me pricing for add-on extras like tonneau for bed.

Sales department was friendly and up front, didn’t give off the scummy vibe some car salesmen have. Finance was a whole other story, despite buying my 4Runner a few weeks ago I’m still thinking about the weird interaction. Jonathan Farris was extremely pushy on a warranty despite it being declined multiple times, I don’t need one for my brand new Toyota they’re never worth it in my opinion. He started friendly enough but after officially declining the warranty his demeanor changed and made it seem like I was a bother to even be in the same room as him. Very off putting interaction and it’s unfortunate because like I said the sales team was pleasant to deal with but the last process of buying the car left a sour taste in my mouth. Avoid Jonathan if you can, he entered information incorrectly and had I not caught it would have ended up paying several thousand more in interest and he will try to screw you on a warranty, when he learns he can’t screw you he’ll ruin an otherwise special day.

I am so happy with the service department. Austin Livingston did a great job communicating and making sure our vehicle was safe and in top condition! Thank you so much!

Best sales and financing ! Jorge got me everything I was looking for right away for best price. Rashid in financing called me back in two days later too save me $200 a month! Best car experience in my life! So glad I stopped in. Will never go anywhere else again.

The staff was friendly, competent and timely. They were aware of the recall,had the necessary parts in stock and completed the work while I waited … in a nice customer lounge.

Found the vehicle I was looking for online at a lower price than an other dealer I found.

Cross roads did a great job from the first phone call to delivering my vehicle. I would definitely recommend them to anyone. Rich was my salesman and did a great job.

I love going there; they are very professional and friendly. I want to thank Ron Munday for assisting me today when I went to get my car's oil changed.

Dealership was great about giving me an out the door price quote before I went and and responded quickly to all my questions before I came in. Still takes a long time to do all the paperwork! But better than others

I bought the vehicle online without ever seeing it in person. Easy transaction. Great financing and smooth delivery!

Gracias Daniel por venderme mi silverado 1500 super feliz con el. Lo recomiendo a todos

If you want a class A experience for service/repairs, I highly suggest you ask for Luis Lagarda. When he called at 7:30 am, Yes, called first thing, in the morning...He was very patient in listening to me explain the concerns I had with my truck. Was very informative as to the initial estimate, and as to what he thought might be the cause of my concerns. He had promised to keep me posted on the progress throughout the day and he truly kept his word. Not only had he found and fixed all my concerns, he also noticed a recall that hadn't been addressed, so he took the time to take care of that as well.. AND, I had my truck back the same day.. Thank You Luis for an extremely pleasant experience!!

Joe was awesome about taking and sending videos of the brand new Grand Wagoneer that they got on the lot before photos were even available online. We stayed in close correspondence and in less than a week, we called the new vehicle "ours." We had a. great experience with Joe and the team at Russ Darrow West Bend.

I bought my 2nd BMW X5, this time with BMW of Raleigh and honestly I would buy car again from this dealer. I got the best deal, best service and treated respectfully. My sales rep is Nader, polite, helpful and easy going. He gave me deal even without asking. He saved more than $5K for me and no pressure. Thanks to Nader!

Chris Green was great. He was attentive to our needs and personable, showed options, was responsive to our inquiries, was insightful on the models, but was understanding that our best fit for our needs may not be a Ford (was at Shottenkirk Toyota, also highly recommend). We appreciate his candor, will always ensure to recommend him to all we know, and look forward to coming back to him when time to get a F250.