Used 2023 Ford Edge SEL for sale near Broadview, IL

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

My experience was the best; Andy is a very experienced and kind person. He gives us good options and is patient with us so we can make a decision.

Thank you very much for Greorge Adam who help me with my car .George is very profesional and very helpful .Great job!!!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!