Used Ford Edge for sale near Avon, NY

There are many people in the dealership that assist with your service. Some are better than others. The biggest blunder I routinely have is the vehicle techs leaving muddy scraps on the door panel, messy fingerprints ( attention to detail mishaps) while returning the vehicle to the owner.

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

I am a person that gets so stressed just thinking about car dealership. Crazy cheap cars made it so easy. Was not stressed at all we worked with Tony he has honest. Help through the whole process no pressure. It is nice to have someone help me feel comfortable with my decision. Tony is down to earth, felt like family just talking with him. You can't go wrong with Tony. ❤️

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I previously had a 2016 SEL and loved it until it started having problems. I just purchased the 2022 Titanium AWD last month. This was the best purchase yet. The space needed for my family is optimal. The sound system is amazing, the touch screen has everything I need at my fingertips and drives like a dream.

I bought my ford Edge ST in July of 2022 and to this day it has performed brilliantly the infotainment center is very user friendly with a A1 stereo system that is very soothing and pleasing to the ears ,the Navigation system is a little questionable at times however the Edge drive quality and handling is spot on the vehicle’s interior is comfortable and very spacious this is my very first Ford vehicle I’m impressed - Good job Ford

Used fast lane oil change service work was completed within the time given. Video of walkaround provided. Recommend to schedule service and drop car off .

We have a 2013 Edge SEL AWD which replaced my wife’s older Explorer which she drive for many years and the Edge has been a real pleasure to drive. I had two successive Expeditions for business which I drove for around half a million miles. So, in late 2022, when we decided to sell the Expy and downsize, we decided to “upgrade” my wife’s Edge and I would keep the 2013. We searched for a good price on a 2019 Titanium and enlisted the help of a sales rep at Crossroads Ford in Cary, NC who had found the 2013 model for us. He found a 2019 Edge ST in Performance Blue with reasonable mileage and not even a scratch!! The interior was immaculate and the panoramic moon roof was the clincher. As an “outside sales rep” for 45 years, I have driven two million miles. During that time, we have owned Volvos, a Saab, Chevrolets, a Chrysler Concorde, a Pontiac, and a bunch of Fords. This ST is the best vehicle we have ever owned!!! Zero to 60 in five, great handling, quiet ride, and 29.7 average on the road at interstate speeds!!! I cannot say too much in favor of this car. Try driving a good used one and you’ll see what I mean. Paul B - Pittsboro, NC

Staff very professional, non pressuring, very easy to work with.

I love my edge. I have had it for only a few months but it rides smooth like a Cadillac. The fuel mileage could b better

Picked my truck up today did take some time to get everything arranged but well worth it I did request that i wanted a new set of tires before I picked it up and that was not a problem. love my truck will write a follow up review after a little bit.

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

Very good customer service and very nice! Maritza was so kind and helpful, if I ever need another car I definitely will buy from here again.

Best used vehicle I have ever purchased!! The V-6 on my SEL makes it fun to drive, although it is a bit of a gas guzzler. I don't care because I put more priority on get up and go then MPG!

My apologies for the delayed review. I bought my car from Joe at Via Auto Sales back in July 2024. The whole experience from my initial contact, to picking up the vehicle was fantastic. Now, ive had over 30 vehicles in my life thus far. Bought and traded in every time. Hence, i know dealerships. I know the games, i know the process, etc. Via Automotive is one of the few dealers that makes the car buying process simpe, easy and hassle-free. Via Auto is a small little shop, there are not a big dealership. However, these are the places that stay in business because they dont see you as one of a thousand people, they see you and know you personally. Good form Joe. I truly appreciate all you & Via have done for me. To anyone looking for a vehicle, if Via Auto has what you are looking for, i certainly recommend you visit them.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

Was just in for an oil change and tire rotation. Service writers were very friendly, and made sure my needs were taken care of. I was a waiter and they had my vehicle out and ready in a very reasonable amount of time.

Ford Edge ST 2022. This car is very well designed and Ford has had the time to perfect the details since it was first introduced. It is a mid-size SUV with a very comfortable interior, ample legroom front and back, and large trunk space. The ST model (V6 twin-turbo) drives like a sports car; and it is so fun to drive. I cannot imagine why Ford is discontinuing its production. I hope to keep this one for at least five years. Not to mention reasonably priced in comparison to similar models; look up especially the horse-power when comparing.

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I really like this vehicle. The edge has great space and ergonomics. The technology packages make the driving experience enjoyable and safe. One problem with the vehicle is the infotainment system that is unreliable. I have had it replaced once and it is again not working properly.