My battery was dead and the way the car was parked, we could not get it jumpstarted. I called Kemna and they sent someone out right away with a jump pack and got the car started. I then went to the dealership and they got me right in and replaced the battery. They are very nice and made sure everything was taken care of.
A customer first attitude was expressed from start to finish. Though they didn't have the car I wanted in their inventory, they quickly found one and delivered it in a timely manner. Gordie Boucher West Bend is the dealership to go to if you are looking for a friendly, professional team with great follow through. Special kudos to Corey Weatherstone who ensured that I was well informed was interested in my personal vehicle needs, and never made me feel pushed or hustled. That is rare in this industry.
Just purchased a used Ford Ranger and recommend this dealership because of the excellent customer service.
All my requests were handled in a positive manner and to my satisfaction and I got the car I wanted. All staff sincerely wanted.to help and made an enjoyable experience. Ask for Paul Stoffel!
We recently purchased a new Ford F-150 Platinum from Boucher Ford Lincoln in West Bend, Wisconsin. 0ur experience at this dealership was simply the best! Michael Nuernberg spent several hours with us. Michael is knowledgeable, thorough, patient, and has a great sense of humor! After having a protective coating sprayed on, the next day Michael drove the truck to our home, 140 miles away. He filled the gas tank and went over the many truck features for an hour! We felt we were treated with the utmost respect throughout the buying process! Jacob Tousey was also very knowledgeable and very competent with the computer and paperwork! We were even given a flash drive to take home with the paperwork on it. We did most of our negotiating on the internet with John Zieja. When we arrived at the dealership our numbers were exactly as expected! We didn't feel pressured at anytime during the Buying Process!
We found a used car on Car Gurus that we liked so I called up Macke Motors and was treated with nothing but respect and class the entire process from the first phone call to the test drive to the trade in to signing the papers and driving off the lot. Tony Macke was our salesman and I couldn’t ask for a better guy to deal with. If you want to be treated fairly without the run around you get at most dealerships, I highly recommend Macke Motors!
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