Used 2019 Ford Escape for sale near Walled Lake, MI

Exceptional-friendly, courteous, knowledgeable, and very professional. Also, very patient and helpful in answering any questions.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Charlie was a great salesman and the vehicle and experience was excellent. I have bought a lot of vehicles over the years and this purchase was one of the best.

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Kory was an exceptional sales rep. Very positive and informative. No pressure purchase. This is our first KIA!

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

Tadd was fantastic. Very helpful throughout the process and got me out of a rough spot. I will always use him for advice/next vehicle. Will recommend to family and friends!

Kaycy was amazing to work with. She helped me get into the vehicle I wanted and stuck with me through the entire process. Drove 12 hours from Southern Virginia to pick up my vehicle and it was well worth it! Thank you Kaycy!

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

Kelsey was at lunch when I've arrived but was smiles and asked about my service(s) my car was due for. Just an Oil change was needed, she did an overall maintenance check up on the computer since my last visit. Told me about the conditions of Wiper blades & tires, since we are going into early fall season. I appreciated that. Teresa had the day off, Kelsey stepped up and filled some big shoes, Thank you Kelsey for listening to me and telling me what's due in the coming maintenance mile marker chart. I'm very happy customer doing business with Serra Kia as of 9/02/2025

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.