Used 2020 Ford Escape for sale near Norcross, GA

The Service advisor was great. Work completed as promised while I waited in waiting room.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

There were a few recall items requiring attention on my Bronco Sport. I used the courtesy pickup service. I was notified and updated at every stage of the process. The drivers were super polite and professional. Just a great experience - start to finish.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Todo fue muy bien la atenci�n el servicio nos sentimos bien. El carro como tal muy bueno anda muy bien seguramente nos quedaremos con Toyota por mucho tiempo

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

Heather is always very professional and knowledgeable. I trust her opinion and recommendations. She meets the customer needs and makes you feel as, valued customer.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

I had the GREATEST experience here. Quality customer service, very professional! My sales consultant Wallace is AWESOME!! He made the process very easy and I was driving off with my car in less than 2 hours from arriving there. I would definitely recommend this Carmax and Wallace to anyone searching for a car! Please make sure you ask for Wallace, you won't be dissapointed!

My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.

Manny Platero is, without a doubt, the most professional and courteous service advisor I’ve ever worked with. He treated me with respect, explained every step of the process clearly, and never once tried to upsell me anything I didn’t need. His calm and positive demeanor made the entire experience stress-free and smooth.

Jeff was awesome. He kept me informed of what needed to get done and how long it would take.

I can't say enough about how amazing the folks at Lithia Springs Ford were and how great they treated me. I found my dream car online and when I inquired about it Donna reached out to me promptly to discuss it. I was a little nervous about negotiating the price of the car over the phone so I wanted to get my own financing. I spoke with the sales manager Mr. "Super" Mario Rencher and he was amazing and eased all of my doubts and fears. He assured me that he was going to take care of me and he certainly did. After finalizing the price range that I wanted for the car I decided just from the phone conversations from the 2 of them that they had earned my business. When I arrived at the front I was greeted and Mr. John Paul worked with me on getting my dream car. Mr. Paul is an amazing person. He made me feel like he was selling a car to his own daughter. He was very knowledgeable and gave me some great advice. I don't care about the miles... Lithia Springs Ford will always have a customer in me.

I called on Saturday about a infinity g37. Greg answered my call and said ask for him when I came in. When I got there the place was super busy but everyone was friendly. I asked for Greg he already had the car out front for us. He was open and honest about the car. It's a used car at a great price but never would I of thought the salesman would be honest about the condition of it. We test drove it and decided to buy. Greg treated us with respect and honesty through the whole process. I asked that a sensor that Greg told us about be changed and the car given a oil change. Greg said it would be Monday before the car was ready. Greg called me early Monday afternoon and said the car was ready. I came in and completed the sale. I can't speak for anyone else at this dealership but if you want a honest salesman and to be treated right ask for Greg.

Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...

looking in new model was a amazon to test drive them and most of all they Great service

I had a great experience purchasing my car. The staff is super friendly and helpful.

I can’t thank this place enough for all their help during my purchasing process. I love my new Kia optima.

I had a great experience here. They were very knowledgeable when it came to the whole financing process. Thank you again!

excellent staff quick response and all the information requested was sent. very transparent. I would recommend this dealership to anyone. super friendly and knowledgeable staff.

Easy, No Haggle Pricing. Fair Blue book value. Free transfer on the car I wanted from out of state. Sales rep was extremely friendly. No gimmicks.