Used 2021 Ford Escape for sale near Edgewood, IN

I would like to give Taylor Rogers ATM on being a good car salesman appreciate everything that you guys did for me appreciate the payments I appreciate and love my car

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I was having trouble with monitor showing a problem with 1 of my tire sensors & service department diagnosed the problem quickly & was able to repair without my having to make another appointment saving me making another trip for repairs. They explained what needed to be done & so far everything is working fine.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Our sales person, Tate, was great! From his immediate response from my message to him, to sending me a video of the car, outside in the pouring rain, all the way through signing the documents for purchase, Tate made it a smooth and efficient experience! If you're in the market for a new or used car, stop in and ask for Tate the Great and he will take great care of you!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Dealership is very helpful and knowledgeable on product. Stayed late to help with purchase of truck.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Nothing but good things to say about the people at Russ. Wood has been my go-to guy for sales and questions. Sadly we see reviews written when someone has negative things to say.. No dealership is perfect. I’m glad we still have a dealership in New Castle.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

Mr Hayes was very professional and courtesy and very helpful.Mr Hayes was helpful with the full vehicle buying process and gave me the information needed to purchase my vehicle.

Friendly people and seems like they care about you and always helpful. Makes you fill comfortable when you walk in the doors. Prices are good. Easy to deal with. For me only Ford dealership out there.

We especially appreciate Service Representative, Scott Krouse. We never feel cheated nor pressured. We love their pickup and delivery service. We will continue our patronage.

brandon was super nice with helping me get my first car! i’m so happy that he was very thoughtful and nice to me.

Worked with Max, he was very helpful! Great car and a great experience, I would highly recommend them.

Will never go anywhere else. I’ve had it with “bait and switch” at new car dealerships, where you go into a shop and all the cars are at least $10k more than advertised and still have hidden fees. Only CarMax offers full refunds for like 10 days after purchase. Jon Kay and Cua Thow provided great customer service for me at the Carmel store. I regret that I didn’t get the salesman’s name at Greenwood store (I remember he said he was an EMT). He was also fantastic and helped me find the truck in Carmel that I wanted. Everyone was professional, friendly, knowledgeable and not pushy at all. It is hard to believe that you can get such great service from people not working for commission. My new truck has less than $6k miles, looks brand new and was a fair reasonable price.

Very smooth process, pleasant people, beautiful facility, no drama, great location, vehicle presentation was great, salesman stayed over an hour on their "late night" so we could test drive to us this means they are customer oriented!

Everyone we dealt with was excellent. Craig in finance was great and made the process easy. Defiantly recommend this dealership. The dealership is clean and love the waiting area.

My 94 year old father-in-law sold his 2002 van to CarMax today. The experience was positive from start to finish. Every step of the way was accurately described and timely. And Denidra, who handled the sales paperwork may have been an actual angel. She treated my F-I-L with the utmost courtesy and respect. Due to his mobility issues Denidra went out to the vehicle in the parking lot to handle the required paperwork and then went back out to present the check. Giving up his vehicle was emotional for my F-I-L, Denidra made the process as painless as possible and made him feel special. Job well done. Thank you Denidra.