Used 2021 Ford Escape for sale near Highland, MI

From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

My husband and I was recommended from a friend and came here and had a wonderful experience and the sales rep named Jeff was extremely helpful. Will be back again when we need a car they have a very nice variety of cars.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

A great all around experience, from the purchase to the delivery.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

the buying experience took way too long. and still had to do extra things after the initial purchase. I was called to sign some document that was missed originally.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Employees were welcoming, kind, and the environment was pleasant. Jackie was amazing and helped me to find a vehicle pretty quick and provided me with an abundance of resources. Customer service was phenomenal, I love the car that was chosen for and I?m going to continue being a customer. Thank you Jackie and Ford Conpany for making this a wonderful experience.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

I was in and out, the fastest car buying experience by far and without any stress! I would recommend this dealership to all I know looking to purchase a vehicle.

My experience with the company is always professional, polite, consistent, and concerned about the needs of the customers. Howard does an amazing job in assisting with problem solving in order to get the best results for the service provided. By initially going above and beyond the call of duty for not just me but all of his clients / anyone who may need help.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

I have done business with Doug Lutz for the past few years. Always satisfied, Friendly helpful highly recommended. Love my new car. Thank you again

Even though we didn’t buy from Shea ….Aaron was great to work with nice guy, absolutely no arm twisting.. thanks for having some good people at your place .

I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!

They reached out very quickly and I can tell they have a passion for customer service! They were able to confirm the vehicle was available. Going to stop in and check it out.

Had a great experience working with Nate Brown. He is knowledgeabled, friendly, and professional! Nate helped me find the right vehicle for my college-aged daughter. Nice work Nate keep it going! Satisfied customer Don

Justin really got the best car for me. He even delivered to me at my location after I couldn’t make it out to his dealership. Thanks Justin!

Representatives of Shea Buick contacted me several times. I regret not getting back to Shea, because they sold the car I was m interested in. It was the holidays and all, so I was not able to focus.

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

I bought my last Certified F150 from them, I received great service and a great deal! I will recommend North Brothers Ford to anyone looking.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.