Used 2021 Ford Escape for sale near Upton, MA

Anthony and Gary were a life saver! They got me in sooner than later because I was over due on my oil change. Their new service department and lounge was very nice and made me feel at home. Will be back in 3 months for another oil change!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Was looking for a possible vehicle and had a very good experience with Bill Morrisey at the dealership. Walked me through a number of different cars and due to my circumstances changing I decided not to buy a car at this time. But I would feel very comfortable using Harbro in the future.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

I had a really great experience purchasing our telluride from the dealership. They communicated consistently but too often, they told me what was in stock accurately, and they were professional and fair during the purchase process.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

The process was smooth and the sales and finance teams were easy to work with. Wayne was great in explaining all my options up front and then spent several hours making sure I was comfortable with every feature, app, etc in the vehicle before I drove it off the lot.

It was on Saturday Memorial weekend. I spoke with Bob, who was very kind. I dropped my car off that evening. My car was seen in a timely manner, considering the holiday. I was contacted with the problem by Sue, on Tuesday, who was extremely knowledgeable and helpful. Thank you Sue!! The car was repaired the very next day. All is running smoothly. Thank you Colonial Ford of Marlborough.

Just bought a 17 jeep from them price was extremely fair and the staff was beyond helpful no pressure to buy and went above and beyond to answer questions to make sure I was happy deff satisfied

Our sales advisor, Ali, is a true professional. He provided us with a clear path to keep within our financial means. Even doing our research ahead of time online, Ali reviewed the new arrivals to make sure we did not miss any choices. Moving from the Sales Dept to the Business office, Nic explained the costs and optional packages in detail. There were no questions unanswered. Anyone looking to begin with a smooth, enjoyable sales experience with an advisor who listens, ask for Ali. We left with a car AND a smile.

John Thomas, Sean and Brittany were very helpful in finding the right car and the best deal for financing the new car Brittany was helpful in getting my oil changed during my visit

Like I said very flexible .. I bought the car and registred at the same day.. Very happy. Strongly recomended! Chears! So far the best deal in my life I believe!

We were looking for a pre-owned vehicle with low miles and a fair price, we found both at Bay State Ford. The whole process, especially day of delivery, was very quick and efficient.

Seamless buying experience. Generous trade in for my vehicle. As was the discount on the new Ranger. I as well as other family members have purchased vehicles form Franklin Ford in the past. Ron the salesman was the consummate professional. Felt very comfortable having him assist in the purchase. Will continue to return to the dealership going forward. Many thanks.

I had a great experience purchasing my 2016 Passport. From start to finish, everything was smooth and stress-free. Cody Burch was an awesome salesperson ? knowledgeable, friendly, and never pushy. Adriel Carlos, the sales manager, worked with me on fair pricing and made the deal feel honest and straightforward. And Bill Panaccione in finance made the paperwork process quick and painless. The whole team was professional and easy to work with. I highly recommend shopping here if you?re looking for great service and a smooth buying experience!