Used 2021 Ford Escape for sale near Watertown, CT

Jerry is amazing! I really enjoyed finding my car online, and when I left a message about the one I was interested in, Jerry responded that same night. He even followed up with a text the next morning to let me know he’d check to make sure the car wasn’t already sold. Jerry—and everyone else at the dealership—treated us with genuine kindness and respect. I absolutely love my Rogue, and the color is beautiful! If you’re looking for a used car, I highly recommend coming here and asking for Jerry!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

On Saturday, June 7, my daughter and I had an outstanding experience at XXX Chevrolet. While my initial intent was simply to support her in purchasing her first vehicle, I ended up trading in my own car and driving away in a brand-new 2026 Equinox — while she purchased a 2025 Colorado. Both vehicles impressed us during the test drive. The safety features, interior design, storage space, and overall aesthetics sealed the deal for both of us. While comfort and safety were top priorities, what truly set this experience apart was the exceptional service we received. Steven connected us with Brian, an outstanding sales specialist who was both highly knowledgeable and incredibly personable. He built immediate rapport, listened carefully to our needs, and guided us to the right vehicles without any pressure. The process was smooth and efficient — we were both driving off the lot the same day! The dealership itself was clean, welcoming, and even treated us to a delicious lunch during our visit — a thoughtful touch that made the day feel even more special. I’ve purchased several vehicles over the years, but nothing compares to the level of service we received from Steven and Brian. I highly recommend them to anyone looking for a car-buying experience that’s professional, honest, and genuinely enjoyable. Judi and Jackie T.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Used Napoli for service to a vehicle I purchased a little over a year ago. Service was quick and thorough.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

I have a 2016 KIA Sorento with 77.000 miles. And for a about 2 weeks, it seems to have a issue with the AC and for some reason i had coolant on a regular basis. Turns out to be an head gasket crack. Apparently the 2016 KIA Sorento have an history of that problem. When to Napoli KIA in Milford CT. My service advisor was Jennifer. She explained that KIA had an extended warranty for this exact issue, but they had to make sure that was the correct problem in order for the warranty to work. She followed up the next day and told me that KIA will replace the entire engine at no cost to me because KIA honored the warranty. So, Napoli KIA ordered a new engine and the car was done. That’s $14.000 job that I paid nothing. Thank you very much to Jennifer and her associates. Jennifer went above and beyond, she kept me informed on everything, got me a ride to and from Napoli KIA . She was very pleasant to work with. She treated me with kindness and respect. I have to say, that all the service advisors are really nice and helpful and very knowledgeable and professional. Previously, a few years ago that was different. But this new team is incredible. Thank you very much to Jennifer for her outstanding service.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

Great certified warranty. Great Salesman and Administrative Person. Total process easy and fast. Great price and trade-in. Would recommend Park City Always. Extensive Used Inventory.

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.

I recommend this dealer, for their good service, I am very satisfied.They answered all my questions.

Overall it was a good experience! I had no issues during the process as everything ran smoothly.

Quick, honest and transparent sales process and negotiation. Sales manager appeared during the process but I liked that the salesperson was really empowered to make the deal -- no multiple disappearing to talk with the sale manager!

I bought a 2018 Nissan pro x a little over a year ago. I drove from ny to look at it it was clean except for front bumper was hit in corner and paint was scraped. They repaired the damage perfectly by the time I picked it up. I was impressed by their professionalism. The only thing that I thought was a little extravagant was the dealer fee. We negotiated a fair price and now it’s mine. I’ve had the vehicle for over a year and it is flawless. I felt I needed time to make a fair judgement of the vehicle before my review. I would not hesitate to buy another vehicle from thi dealership

Fast and dirty. 20+ salesmen all busy. 800 used cars from auction, none of them have been detailed yet. If you need a car today on a sub $15k budget I would go here and detail it yourself. Good place to buy a first car. Don’t buy a luxury item or anything collectible. The the inventory doesn’t turn super fast so every single car will likely need a rotor resurfacing. They had family guy on the tv which I thought was odd for a dealership. Not really dealership vibes, which is good!