Used 2023 Ford Escape Active for sale near Richmond, MI

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I recently purchased an F150 from Dorian Ford. Joe Lapinski was my sales person. He made sure the entire process, start to finish, was smooth, stress-free, and expeditious. Joe’s approach and demeanor is friendly, knowledgeable, and professional. NOT pushy, And not that dirty car salesman you need to shower after talking to. He found me the right vehicle, at the right price. Cheers Joe, you’re a good human being and you will see me again! J

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

We have bought and leased many vehicles from Ryan Moore at Dean Sellers and have always been very very satisfied. We use their service department regularly. Thai time is was just for an oil change. Again used the valet service which is very helpful.

Prompt helpful service advisors. Clean service department and nice waiting area. John Moore and others very professional and helpful.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Communication was very helpful, made looking for a new car very easy, I recommend Ford dealer on 15 and crooks. Love the car very smooth to drive

Mike Wiebelhaus was my salesman and has sold me several vehicles over the last several years. His professionalism was second to none. He gave me exactly what I wanted and was able to keep me at the price point I asked for. I will only buy cars from Mike.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Excellent overall experience! Love my car ? Will buy from there again.

I will continue to purchase leases from this facility as the customer care is above satisfactory.

In and out in timely fashion. Brandon was exceptionally polite and knowledgeable, answering all my questions without hesitation. The waiting room was pleasant as I watched the latest golf match on the TV provided in the room. I did purchase this vehicle from this dealer prior to having the service done.

My sales person Tommy White was great, knowledgeable, and very professional. The facility was very clean and everyone was really kind. Everything that I wanted in the car I received thank you. I?m happy.