Used 2023 Ford Escape Active for sale near Macomb, MI

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I have been leasing Lincolns from Bob Maxey for over 15 years. I have always been very pleased with their service and friendliness of all the folks I come in contact with.

Chris took care of me from start to finish! Did a great job and got me a great price on a used 2025 Subaru Outback

Great Dealership! The whole team is a pleasure to deal with. Sales, service and finance are all great to deal with. Been using this dealership since I moved to the area never had 1 bad experience here!

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Such an easy process! Communicated with the sales rep what I needed and was on a time crunch and they made it happen. Was in and out of the dealership in record time. Also, their finance manager was able to work extra deals on my behalf, which was fantastic coming in at a lower price than I anticipated with warranty and gap insurance included, absolutely fantastic! I would most definitely recommend this dealership, as well as my sales rep Josh.

While waiting for my 2024 edge to get a oil change and tire rotation I purchased a new car. I Now have a 2026 escape .

Fast, friendly, knowledgeable and timely service . I am grateful to everyone one involved at the Subaru Commerce Township dealership. I have no complaints. I am completely satisfied.

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Working with Dean Sellars Ford, in Troy, MI, was great. Especially working with Ivas Jarbou. From the first greeting on the phone with Ivas, to all the communication following the purchase, he was great. I came from two states away for the purchase, and, the next time I need a car, I will contact Ivas Jarbou, at Dean Sellers Ford, first. This was definitely the best car purchase experience I have had, and I've had several--all good--car purchasing experiences in my life. Everything was smooth, transparent, and the asking price was already a great price, especially compared to the dealers in my area. I really can't say enough good, either about Ivas, or the various individuals I worked with at Dean Sellers throughout the purchase. Everyone was top notch. And there was no pressure at any point in the process. I highly recommend Ivas Jarbou as a sales professional, as well as Dean Sellers Ford, in Troy Michigan.

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

I picked up my new MAVERICK on Monday and as always Linda Flynn our sales rep.had every thing ready to complete the sale and deliver my beautiful AREA 51 LARIAT. MILNE FORD HAS BEEN OUR FORD DEALER FOR OVER 20 YEARS AND LINDA FLYNN OUR TRUSTED SALES CONSULTENT FROM OUR FIRST FORD.

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

Dean Sellers service always top-notch for me. Responsive, communicative and answer all of my questions. I would highly recommend them!

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

Great service and knowledgeable staff. Erika was a wonderful sales person. The finance director was very efficient and helpful as well. It was my first time ordering custom and it came out beautifully

Connie was pleasant and professional she’s a five star rating great service representative always