Used 2023 Ford Escape Platinum for sale near Waterford, MI

I didn't feel I was being snowed, Chris was great and honest, nor did I feel pressured into buying another vehicle other than the one I'm financing. I've told everyone Suburban Ford of Ferndale is THAT DEAL!!! Thank you again

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

The service associates are pleasant and professional.I had a 730am appointment and was in and out by 815am.The assoc advised me to drive a little more to charge the battery or get a new one before winter.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My salesperson is always very friendly and knowledgeable, she answered all my questions and returns phone calls on a timely basis. I have been dealing Serra Ford/Tom Holzer for many years.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

My sales representative, Madeline, was very helpful and knowledgeable about the two vehicles that I was interested in purchasing. She arranged for one to be delivered from another dealership and she was very timely. She kept me informed throughout the process and was in close communication throughout the entire time - this is rare today so I was elated. Madeline made everything so pleasant and kept her promises. I love my new vehicle. Thanks, Bob Maxey

Fuel door housing failed. Brandon was very helpful with the order. Job was completed timely, along with Quick Lane Oli change. Brandon also provided a few tire brands and pricing as that will be next replacement. Overall great service.

Well this was my first time ever really experiencing when it came to buying my first car really, and I would really recommend anyone in the area that I know to try see for themselves for how welcoming the experience was and how both understanding, and no bull corners everyone working there that I had experience both meeting and talked to. One of which whom goes by the name of Mark T. O'Bryant whom handled getting the amazing Bronco Sport that I wasn't as sure at first about getting but quickly grew on me the more I got behind the wheel, he made both understanding things about the car and the entire process from sales to how he handled himself to be both hugely refreshing and that it felt it made the whole process feel less nervous as the day rolled on. I would indeed recommend having someone as kind and professional such as him when looking for another car from the this dealership I would do it all over again there, no doubt about.

Nice dealership with a large inventory, friendly staff. Had great financing during a promotion. Would by a vehicle from there again in the future and recommend them

I picked up my new MAVERICK on Monday and as always Linda Flynn our sales rep.had every thing ready to complete the sale and deliver my beautiful AREA 51 LARIAT. MILNE FORD HAS BEEN OUR FORD DEALER FOR OVER 20 YEARS AND LINDA FLYNN OUR TRUSTED SALES CONSULTENT FROM OUR FIRST FORD.

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.

I bought my last Certified F150 from them, I received great service and a great deal! I will recommend North Brothers Ford to anyone looking.

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.