Ford Escape for Sale in Waterford, MI

I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.

Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.

Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.

We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.

Awesome experience with Bay Williams. Kept me in the loop throughout the entire process. She also made sure I had all of the added features I needed. I love my new Compass!

I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.

Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!

I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.

From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.

I will Always be back to north brothers because of Joe and Sarah. Sarah got my foot in the door and Joe finished the job. I hated North brothers from my first bad experience but they have changed my opinion. Thank you Joe for working as hard as you did on my deal to get me the best price. I am forever grateful for you!!

I purchased a 2018 Transit Connect Titanium at North Brothers Ford. Dave Johnson, the salesman, did a wonderful job keeping me updated in regards to the vehicle's arrival and guiding my wife and I through different monthly payments when making down payment decisions; He even suggested, if possible, I not have my wife co-sign "in case you need an emergency loan for home roofing repair, or another type of emergency." Because interest rates are not the best for the Transit, Dave and the credit team worked hard on finding us a loan with the lowest interest rate available. The day I took my new baby home, Dave and a vehicle detailer stayed an hour plus after closing time to make sure I got the vehicle a day earlier than expected. Brian, the sales manager, did a wonderful job explaining the extra coverages we could get with the new purchase. By this time our 4 year old and 10 year old boys were getting a bit restless; Brian didn't bat an eye - we were not shocked to learn he has a 4 and a 6 year old boy at home. I didn't go in there planning to purchase any extra coverage, but because of the professionslism we received throughout, I figured guaranteeing the regular maintenance coming back to North Brothers by purchasing the maintenance package was a way to show our appreciation. Britney, in digital sales, was the first to contact me through email when I was initially contemplating a new vehicle. She was persistent, but with space. We connected through a handful of emails, texts and phone calls. Britney got me through the entrance at North Brothers. If you are a consumer that consciously supports businesses that hire military veterans, North Brothers is the place to be, and Dave Johnson is the person you see to purchase or lease your next vehicle. Thank you, Dave! I feel like we gained a friend. NOTE: I have been a manager at the same big box retailer for 12 years (worked a total of 16 years at same place), so I have a solid understanding of what is expected by customers and what is expected by employers from their associates. The owners of North Brothers should be extremely happy with all I named above. Thank you, North Brothers Ford!

Great car!! Great Salesman!! Great Dealership!! Anyone needing a car should go to North Brothers Ford and see Joe G!! He's a true professional and now a friend!!

Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.

"STRESS FREE", "NO HASSLE". Great customer service, everyone is friendly. Will definitely recommend this dealership to anyone i know who is looking to buy a car.

Me and the Mrs. looked at a used Lincoln MKS there and were helped by Pat Koss he was very friendly and informative and gave us a good deal on it...the car was immaculate when we saw it and it sparkled when we picked it up...we would recommend this place....He even called a couple of days after and asked if we were happy...

The service crew at JD Quick Lane always do a fantastic job and treat me like a Lincoln owner should!....Even though I drive a Ford! They never disappoint me! ��������

Tammy is great as always. Super service as always. Highly recommend Tammy she’s always efficient and friendly. Thank you Jack Demmer Ford. I wouldn’t take my car anywhere else

First time leasing a car from Roy O"Brien- I ordered my car and my sales person Suzanne kept me informed regarding the build. Very knowledgeable and friendly.

Mr. Christina kept in contact by phone or email constantly so that I knew where I was at every step of the process. He was extremely thorough when reviewing options, prices, and policies. His interpersonal skills are of the highest order, making for a more than pleasant experience. It is obvious that he takes pride in delivering what the customer wants. Mr. Christina is one of the best dealers out there, to be sure.

Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!