Used 2023 Ford Escape for sale near Cuyahoga Falls, OH

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Unfortunately, we didn't buy the car because I overlooked the fact that it did not have a sunroof which is a dealbreaker for me. Our salesman Armando did a great job presenting all the facts, was not high pressure and was respectful of our time. I would definitely go back because I had a wonderful experience.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My experience was the best I ever had buying a car Aaron Kyer made sure I was happy and good with the payment he gave me a lot of information, that helped me through the process. Everyone at the outlet was wonderful I would tell anyone looking for a car go see AA-Ron Kyer he is awesome!!!!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very good and respectable thanks I love the car just what I wanted thanks again

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Purchased used vehicle that smelled strongly of stale cigarettes. Salesman addressed this issue. Smell dissipated. Vehicle also did not have owner's manual. Still waiting to get one. Vehicle drives nicely.

The service that you deliver is exemplary. You have always been there for me. The great service, I think it is to hard work of Dave. He has gotten me through.

Dry professional staff made the buying experience the best we have ever experienced buying a new vehicle. Would highly recommend Lavery to anyone in the market to buy a vehicle.

The Ford employees were good at listening and working with my Dad and I to purchase new car. We had questions. They were answered. The process went smoothly.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

We flew all the way from Oklahoma to pick up a new Ford F650 Wrecker. We worked with Alan Beery to get the truck over the phone. Unfortunately we didn't get to meet him when we picked up the truck but the rest of the staff made us feel like part of the family and were very professional in helping us. we highly recommend this place to anyone who is looking for a great deal and very nice folks! Thank you again to everyone that helped us! Stanley Landers

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

My car was brought in from a dealership an hour away. During my test drive the airbag light was on. Not one of the tires was the same brand. Didn?t know that was allowed. They compromised with splitting the cost of just 1 new tire. It?s been 5 days and the airbag switch still hasn?t been replaced. (They?re wrking on it). I?d like my new car soon. They cashed my check. However, the manager has been terrific.

John and Anthony were very patient with me and I love my new Ford Ranger. I will use this dealership for services on my new Ford Ranger.

I purchased the 2017 GMC Yukon XL then great shape I had 90,000 miles I purchased the vehicle the following day drove it home and later that evening had issues with the transmission I contacted the dealership it told me to bring your vehicle back in after checking the vehicle they realized that they're definitely was an issue they gave me another car they service the transmission took 10 days to get my vehicle back the dealership drove it to me which was an hour and 15 minutes away I've had it for 5 days now and haven't had any issues as of yet hopefully there will be no further issues

Working with Betsy and Z has been very easy they keep you informed and always get back to you

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.