Used 2023 Ford Escape for sale near Greenfield, MN

Pleasant buying experience of a used vehicle. I was treated courteously and respectfully, and received no high-pressure sales pitches. A minor problem was taken care of quickly at no cost to me.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Fast and thorough service, including recommendations. Worked directly with a service manager to discuss all concerns. Also discussed options for futures maintenance to be completed.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Everyone we dealt with at the dealership gave us excellent and friendly service. Their follow-through left nothing to be desired. When we picked up our vehicle, it was sparkling clean, had a tankful of gas, was ready-to-roll.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I purchased a pre owned Lincoln from Holt, my sales agent was Sarah. She was through, patient, answered all my questions and showed me how everything worked on the car before I left. I spoke with & worked with 3-4 others who we also exceptional. When a dealership has quality vehicles, the vehicles sell themselves. I appreciate their relaxed style of selling. I?ve already directed two others to this dealership.

Always a consistent and enjoyable experience. Ross B. Continually provides exceptional support and customer service.

Great response in getting back to in a timely fashion. I liked the sales staff. If they didn’t have an answer to a question they found it real fast and answered the question.

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

Great experience with staff on explaining services performed today. We also discussed what is needed in the near future, with options, pricing and methods of scheduling, in person or online.

I worked with a wonderful service advisor: Joe Hanson at Morries Minnetonka Ford. His personal service went above and beyond, as he repaired a raw metal ding, so as to protect it from corrosion during this winter months here in MN. He also helped troubleshoot some frozen parking brake issues. He kept me in the loop at all times, and completed the work in the time he estimated at the projected price estimate. He stayed past his shift time in order to complete the jobs at hand.

Metropolitan Ford met every expectation I had for buying a new car. I worked with Mike Jones, who I would recommend to everyone. The whole experience was quick and easy. Torrey in finance was also extremely helpful and made all the paperwork go quickly. I have never had such a good experience with a dealership and there have been many over the years.

Best experience ever! Poquet is very professional while still maintaining a personal touch that can’t be beat. They work very hard to find you exactly what you want. Love them!!

I contacted the dealership they did ‘still’ had the Maverick. The salesman (Dylan) was very attentive we arranged for a test drive, the staff were all very nice, I did purchase the truck and have arranged for a second one in the next week or two, Thanks Guys!

I went to this dealership to trade for a new used car but left with a brand new one! Staff was friendly and helpful! I feel I got a great deal on a car I love!

My experience with Lundeen Bros was exceptional. They were accommodating, fair, professional, and most of all, no high pressure sales tactics to force me into a vehicle. They answered all my questions, worked with me in a fair deal for my trade and were very accommodating. Easiest vehicle I’ve ever bought. Thank you!

Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!

To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from

I felt like they had my best interest and very respectful.

Great experience - straight forward. Charlie was very helpful and attentive.

Easy to get an appointment. Friendly greeting and pleasant workers. Work was completed but took a little longer than expected. Over all a great day

Over all my experience is great with Buffalo ford service. My only complaint this time was- I specifically told them what was wrong I had already had it diagnosed - they brought it in, said it wasn’t that- but another part.. kept the car for a week to only call me and say it was not that… but you guessed it… the part I TOLD them it was originally. And of course that one wasn’t in and had to be ordered. I finally got my vehicle back at 10 days. But like I said- over all they’re great. I got a loaner- no questions asked. They were very good with communication- and Mickey in service was stellar at his job. They even were kind enough to put gas in my car when I called and asked because I dropped it off at E and with subzero temps moving in I didn’t want it sitting outside on E. I’ll continue using ford service. 5 stars over all- ❄️