Used 2023 Ford Escape for sale near Orrville, OH

Eric made the buying process as easy as possible! I?ve always bought cars from family, never a new car for myself. He made me feel comfortable and made the buying process fun! My fianc� wants to go to him when he?s ready too.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I couldn't have had a better experience buying a used EV here. Michael Baldwin, specifically, was very easy to work with, no-pressure, helpful, and diligent. With some paperwork done beforehand, I was driving away with our new (to us) car within an hour of arriving at the dealership, and we're thrilled with it so far. Highly recommend this dealership and MB in particular.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My salesman Frankie was awesome. Took the time to show me all the features of the truck, made sure I knew how everything worked. Can?t say enough about him.

My car was brought in from a dealership an hour away. During my test drive the airbag light was on. Not one of the tires was the same brand. Didn?t know that was allowed. They compromised with splitting the cost of just 1 new tire. It?s been 5 days and the airbag switch still hasn?t been replaced. (They?re wrking on it). I?d like my new car soon. They cashed my check. However, the manager has been terrific.

I love my new Escape! It was a pleasure to deal with Deb. I felt very comfortable knowing I was working with an honest sales woman. She explained everything to me in detail and showed me all I needed to know about my new Escape! Thanks Deb!

I had a great experience with Silver Star dealership. From the moment Eric answered my online inquiry until I drove the car off the lot (3 days later) I couldn’t have been more pleased. Eric answered every question and was knowledgeable, kind and efficient. We came from Pennsylvania so we brought our dogs along (to avoid leaving them home alone). They were as welcome as we were. After working with Eric online and then in person I am confident that my new used car is perfect for me! I have no complaints and nothing but praise for Silver Star. If I or anyone I talk to needs a new car, I will send them to Eric at Silver Star every time!!! Thank you Eric