Used 2020 Ford Escape for Sale in Orrville, OH

Our sales associate, Todd Younkin provided excellent service. He was very friendly and was able to answer all of our questions that were applicable to purchasing the car today. We would definitely recommend him to anyone.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

We went for a drive one day and ended up at Spitzer Ford Hartville and bought a truck. Our Salesman, Adam Zeman was terrific, super friendly and willing to answer our numerous questions with much patience. The entire purchasing process was so efficient, we never felt rushed and would definitely recommend Adam Zeman as a salesperson to others.

Great job fixing the power running boards that didn't retract when the doors were closed and also unplugging the sun roof drains, the water was sloshing around with nowhere to go.

Their service department was so great to work with that I decided to buy my next Mopar from Fred Martin. Lonnie was great at helping me find the right truck and was easy to deal with. Very friendly and relaxed atmosphere.

I had new brakes put on and a caliper pin was loose brought it back two days later turned the rotors new caliper put on at no charge.

Always great service at Liberty. Had 2015 F150 in for routine maintenance. Jay Toman, my Service Representative, is always very personable, and attentive. The customer lounge is clean, and comfortable. I always recommend Liberty Brunswick to my friends and family.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We were both in the market for new vehicles and Todd Younkin at Spitzer made the process of buying out our lease and getting into a second lease quick and painless. He was knowledgeable and personable and we were able to leave with two vehicles feeling totally confident in our choices.

At this point I probably sound like a broken record, but I have to continue to give credit where it is due. On one recent visit, I took my 2016 Ford Explorer for service: (1) replace some missing door drain caps lost by the folks that oil sprayed my car, (2) oil change and maintenance, and (3) examine a small scratch on the front-right fender. Kim Wolfram, yet again, sets the standard of service excellence. 1 and 2 were handled no problem, but for 3, she, herself, procured the matching touch-up paint and patched it on her own. People, I have no words, none. I hope Mr. Klaben realizes what a true asset she is to his organization. I will take my vehicle nowhere else but to her. On a subsequent visit with my daughter's 2015 Ford Escape, yet again, Kim ensured the vehicle was mechanically safe for her return to college, but also thoroughly explained to her what happened, etc. I also wanted some Ford all weather mats for the cabin and trunk, which Kim made no big deal of and ensured we left with them in the vehicle. This is the way it is supposed to be, no muss, no fuss, just results. Klaben has this family as customers for life!

I was traveling from Raleigh back to my home in London Canada. The car notified me it was time for an oil change. I contacted OnStar and was directed to the nearest Chevy dealership which was Ferris Chevrolet. I got there at lunchtime and was advised the service tecs. were gone for lunch and would do the service when they returned. They quickly had me back on the road with a complete service and a clean Chevy Cruze. Excellent service provided to a total stranger from another country, Great service!!

I would highly recommended Fred Martin for all repair and service needs. The repairs on my car were completed very quickly. They had an early appointment available before I went to work and were very reasonable priced. I didn’t feel like I was nickel and dimed. My repair was completed and they didn’t try to upsell me any additional services. Staff was very friendly and candid. Will definitely continue to use Fred Martin! Highly recommended!

There was named Tim. They did a great job great communication. At first they were going to charge me for my oil change but I told them I had 16 oil changes and I'm only up to number five or six. I bought this car in Scottsdale Arizona and soon after we located to Ohio.

Hello. I have a 2007 Chevy Cobalt. It's rated a Consumer Reports WORST BUY! I've been waiting for the darn thing to die for a few years now. I heard what the mechanic called a "squeegee" noise when I was steering so I took my car in knowing that Cobalts have power steering issues. The inspection of my car was extremely thorough and the explanation of the problem was excellent. There was no charge for the inspection and diagnosis of my issue as no official labor was required. While I am disappointed that my cobalt is still running fine, I am very impressed with the service I received. Please keep in mind that I initially called the service department where I purchased the Cobalt but they did not respond to my message. I will be back to Lambert to purchase from Jim Sdono some time in the near future.

Franco Casalinova was my sales person in December when I leased a car , and he was my sales person when I bought a truck in March . He is very friendly and knowledgeable about cars and trucks . He takes the pressure off in finding a car. I will always send my family and friends to him, he's the best.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Our salesrep, John Eskridge, was extremely attentive to our priorities and was very responsive to our questions. He made the car-buying experience so much easier than we have ever experienced before!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

The entire process is 5 star worthy. Go see Franco he helped me out with my dream car I Own a 2015 Mustang he had to obtain from another lot he didn't try to sell me a car that I didn't want him and Tony worked on it and got me out The door with zero down. So last month we came back and got my wife a 2016 Fusion. Beyond happy with this dealership these are my guys they are a class act.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Had a awesome 1st time experience at downtown fords quick lube a few weeks back! You can't beat the price and wait time! Chad Bowling that manages the quick lube is a great guy, asked one of the techs about a slight transmission hum on my f150 while in park, the tech had Chad come over to review my question and concern and setup a service date that was perfect for me! Had this all done in about 10-15 minutes! Great job downtown ford and great employees!

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Always great service at Liberty. Had 2015 F150 in for routine maintenance. Jay Toman, my Service Representative, is always very personable, and attentive. The customer lounge is clean, and comfortable. I always recommend Liberty Brunswick to my friends and family.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Great job fixing the power running boards that didn't retract when the doors were closed and also unplugging the sun roof drains, the water was sloshing around with nowhere to go.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.