New and used 2026 Ford Escape for sale near Gladstone, MO

I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

Fast and efficient. Very low hassle, Corbin had us fixed up in no time. Everyone at the itasca facility was working to make the process as painless and quick as possible.

The experience was good from start to finish. Jeff was easy to work with and patient. Took several days to pull the trigger. . .

Service Department a particular service agent D.M. I use every time I come in for service he is the best

Our salesperson was excellent please ask for Claudia she listen to our needs and got us a great deal we told her what time and she greeted us as we walk in the door.

Came and got the truck, did the needed work and brought it back to me all the way out in Olathe. great Service.

The service lady was exceptional. She was courteous and kept us informed about the timeliness and cost of the repairs. She explained the need for each repair and made suggestions.

Took my 2021 F150 and meet with Derby in the service on 2-6-24. For an oil change tire rotation. I told Derby about a battery issue with my truck. Derby checked my extended warranty and other coverage to see covered the battery replacement. Derby went beyond customer service and had great professional service

I took my F-150 in for Warranty Service and Recall. The service was Fast friendly, without issues. I will use them in the future.

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

Erick Phillips has treatment us well for years. We made the mistake of buy a car elsewhere and ended up getting screwed with a bunch of add ones. Any time we buy a car from metro ford they always treat us well and don't sell us anything we don't want. We will always buy from them.

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

I saw exactly the car I was looking for on Zecks web page. I sent a vehicle description of my trade and within an hour they had a deal put together for me. I drove all the way from Boise ID to do bussiness wit them and I still saved a substantial amount of money. My Sales person was Robert Burns and he was absolutley great. My car was ready and beautifuly deatalid when I picked it up.

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.

Really smooth, easy experience even with the current situation (social distancing, etc). We are very pleased with our purchase and enjoyed working with both Jackson and Noah. Thanks so much!!

Service was friendly, expedient and thorough. I always appreciate the professionalism of the team. And the car wash was a great bonus. . . .

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.