New and used 2026 Ford Escape for sale near Gladstone, MO

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

Took a long time between deciding on the car and walking out the door with the final paperwork. My main issue was with Patty. I called her after the license bureau would not accept the paperwork they gave me. I called the dealership and that was who they gave me to talk to. First of all, she was eating and talking at the same time. She told me to go back and tell them that they were wrong. I had set there for better than two hours. She acted like I was a bother. However, she called me the next day to see if I got it titled and licensed. I waited until a week later to go back. The license bureau was wrong, but I still did not like the attitude of Patty at the dealership. I?m pretty much pleased with my purchase. The salesman was great. I wasn?t push into buying stuff I didn?t want.

Jayden was extremely helpful and professional. Zero hassle at this dealership. What you see is what you get. Very transparent car buying experience. Will absolutely buy from Zeck Ford again.

Service was friendly, expedient and thorough. I always appreciate the professionalism of the team. And the car wash was a great bonus. . . .

Their staff Was excellent with communication, very fair and reasonable, very considerate given the unusual circumstances. I would highly recommend this dealership and will definitely consider buying from them in the future!

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

I do not look forward to buying cars. There are so many terrible tactics and sales people out there its just a horrible overall experience. Rebbecca and Sneed Ford were not that. She showed us the cars we asked for, recommended just one we missed that was almost the same car(which we ended up buying) and we did the negotiating with her, not a finance guy on a raised platform and aggressive manners. She answered all our questions, was very patient and very personable. We talked with the owner a bit when Rebbecca was busy who turned out to be just as fantastic. Overall easily the best car buying experience we've been through and they'll definitely be my first search next time we're looking for a car.

I took my 2013 Ford Escape for an oil change and tire rotation, and it was all done in less than an hour. Great service. Ask for Brian, he provides excellent customer service, and we're working with Eddie on their Extended Warranty for another vehicle. They definitely follow-up with you. Thank you for the excellent service.

I recently bought a 2022 Ford Explorer. The staff was friendly and knowledgeable about the entire experience. I never felt pressured at all throughout the process. Everyone was welcoming with a positive attitude and a smile. The honesty and character of everyone involved was above and beyond expectation. Thank You to everyone, and I would highly recommend your next purchase to be at Blue Springs Ford. New or Used, this is my second purchase here in the last 3 years. My next purchase will definitely be with them as well.

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.

Transmission was acting up so I decided to take it in for further inspection. Zach in the service department was super helpful. The turnaround time Was unexpectedly quick. They walk me through the process and overall was extremely helpful with their overall service. Thank you I would highly recommend them .

Chuck was wonderful to work with and very knowledgeable. He was straight forward and honest. Rick was a pleasure to do business with? they both have fun personalities.

Great customer service. River got me in the truck i wanted at the price I wanted it at and Drake squared away the details before I left the dealership. Great experience and I will be back!

I had a fender bender with my car. I researched my options to take my car for bodywork. I was very pleased to see Rob Sight's dealership on the insurance list. I was fortunate enough to see Rob when I was out there. He took the time to look at my car and give me some very good information. I was very please with the Collision Center and the manager Randy did such a nice job of informing where they were with the car and when I would be able to pick up. He was very gracious when I talked to him. I wasn't waiting around for any calls. I would recommend anyone to take there car there. I don't think it matters what kind of car you have. Rob Sight Collision Center was listed with my insurance company as a preferred center to call. My insurance company hit the nail on the head, so to speak.

Was communicated with thoroughly by Darryl who answered all of my questions and helped me through the buying process. I was well informed of all my buying options and the complete history of the car.

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

Mrs Dee was great. She got me in quickly and answered all of my questions. At the end she asked if I wanted to use my Ford Pass Rewards. This saved me about $120. Jamal was very knowledgeable and explained everything to me and told me what to look for. Thanks Mrs Dee and Jamal.

Huge selection of new Ford and used everything! Really am enjoying the Lightning I purchased.