New and used 2026 Ford Escape for sale near Grosse Pointe, MI

Getting service on your vehicle is never something you really want to do, but you know you have to at some point. This staff makes it nice and easy, and even pleasant with smiles and "how are you". Making certain you know where to go while you wait for you service needs. From drop-off to office cashier and all between, thank you for the excellent service

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

Salesman (Ryan) was very helpful. He listened and got us into a 2026 model for a small increase in price. The ride is very smooth and quiet. The dashboard screen is very vivid. Backing up is so much safer. The electronics are a handful but we are learning with help of Jacob.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

Working with Al and Mark was very enjoyable. They are very knowledgeable and they did all they cold to get us the best deal they could.

Service manager is at Blackwell ford is the guy you want to talk to if you have a problem Would buy my next suv from blackwell ford because of him

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

The service staff from Ryan who met me in the parking lot to Linda sales and Steve financial were professional and very efficient. They answered all my questions and I’m happy with my 2018 Ford Edge!!

My wife and myself came to this dealership for the second time in 5 years to purchase another vehicle. On December 30,2025 , we came here without an appointment to see Frank Tucci. To my surprise, he had a deal for us and a warranty advisor for us the next day. We purchased our car the next day. Smiles everywhere. We never considered going any place else. I got a good deal !!

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Purchased tires and wheel alignment. The repairs were made in a very timely and professional manner. Gabriele was a excellent service advisor and made sure I was aware of any rebates

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!